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New Directions Holdings Achieve ISO 9001 and ISO 14001 Standards

On 14th October 2013 New Directions Holdings officially gained the ISO 9001 and ISO 14001. ISO is the International Organisation for Standardisation, a worldwide organisation with representatives from 157 countries. The ISO 9000 and ISO 14000 families are among ISO's best known standards . ISO 9001 and ISO 14001 are implemented by some 887,770 organisations in 161 countries.The ISO 9000 standard addresses "quality management". By achieving this standard New Directions has been recognised for fulfilling our customer’s quality requirements and aiming to enhance customer satisfaction whilst […]


Compliance Bake Off Raises £80 for NSPCC

The Compliance department at New Directions are big fans of 'The Great British Bake Off' and decided to hold their own competition to test their culinary skills. Each team member baked a cake of their choice under strict guidelines - everything had to be 100% homemade; including the jam!The Bake Off was scored by cake experts and ex-chefs Emma Stuart and Gareth Pughe from the Social Care department, scoring each cake on appearance, texture, creativity and flavour. Harriet was awarded with the prize for her 'Devil's Food Cake', surprisingly this was the first cake Harriet had ever made!The […]


Local Business Goes from Strength-to-Strength

A local business from the Blaenau Gwent region has bucked the double-dip recession trend and continued to grow in spite of the economic downturn.ND Care & Support – a service provider for individuals with specialist care needs has recently outgrown their original premises within the Innovation Centre at Victoria Business Park and relocated to a three story office on the high street in Brynmawr.The team celebrated with an office warming held on Thursday September 5th in their new location and invited local community leaders and other key stakeholders to take part in the celebrations.Speaking […]


A-Level Success for New Directions Employee

New Directions has been in operation almost 20 years. Throughout this time our team has employed some fantastic individuals who have helped shape our business. This summer we employer Tayler Hayes during the summer break whilst she waited patiently for her A-Level results. Tayler has worked with our team previously during breaks from her study. This year we all waited nervously to find out how she had faired with her A-Level results.Name: Tayler Hayes Age: 18 School / College: Sir Thomas Richs, GloucesterA-level subjects and grades achieved: AAA in Politics, English and PhilosophyFuture […]


New Directions Appoint Compliance Apprentice

New Directions Holdings Ltd have appointed a second Apprentice to join our fast growing company. The Apprentice; Rachel Harrington, has been offered the role of Trainee Compliance Administrator. Rachel will predominately be responsible supporting the Compliance Team with the pre-employment screening of all our candidates across the Group, including Education, Social Care, Care and Support and Pharmacy.  Apprenticeships are becoming increasingly popular in the business sector. Careers Wales via the Welsh Government, offer funding to help young people aged 16-25 find employment, develop their […]


Three go over-the-hill for Tŷ Hafan

Tŷ Hafan Logo

Elen Davies, Senior Account Manager for New Directions Pharmacy along with three other team members (team name ‘Over the Hill’) have bravely/stupidly agreed to complete the Welsh three peaks challenge to raise money for Tŷ Hafan.This challenge involves walking up Snowdon, Cadair Idris and Pen-y-Fan (the highest peaks in North, Mid and South Wales) in one day.Starting at 4am on Saturday 15th June, the trio will take on Snowdon, before driving down to the mighty Cadair Idris to tackle Pen-y-Fan with the aim of completing the challenge in under 15 hours.Over the Hill will be walking […]


Cardiff and Vale College Students Experience a Week of Work

ICT Students

New Directions recently linked up with Cardiff and Vale College to support their ICT Level 1 students with work experience opportunities. The business worked with the college employability team to facilitate two opportunities for young people to gain experience of a working week in a busy office.Mehnaz Khan, Communications Assistant for New Directions took responsibility for supporting one of the students with a week in the busy marketing and communications department. Speaking of the experience Mehnaz said: Our department never has two days that run the same. I think this challenged our student, […]


Announcement made – criminal record checks to be relaxed

DBS Form

The Home Office has announced that job applicants will no longer have to be confronted by elements of their criminal past being exposed to employers.For individuals applying for posts in England and Wales, minor cautions and convictions will no longer be listed as part of the check. This announcement follows a ruling in January by the Court of Appeal who argued that blanket checks did not comply with human rights laws.The ruling suggests that convictions that have not resulted in a custodial sentence will be stripped out of checks after 11 years (for adults) and five and half years for […]


New Directions Appoint First Apprentice into the Business

Melissa Hale

This week is National Apprenticeship Week 2013. This is the sixth time the event has taken place to celebrate the achievements of both Apprentices and their employers.This year New Directions employed their very first Apprentice in the shape of Melissa Hale. She is undertaking a Level 2 Apprenticeship in Business Administration, working as HR Administrator in the companies head office in Cardiff.Read more about Melissa’s journey as New Direction’s first Apprentice here…How did you hear about the Apprenticeship programme?When I joined New Directions the HR team I worked within […]


New Directions Associate Pioneers Single Hand Communication

SHC - Single Hand Communication

New Directions associate Derek Tune has launched an innovative communication technique to help support victims of strokes and other debilitating illnesses.Single handed communication is a form of sign language that has been developed for those with restricted movement. Using only one hand, individuals can communicate to those around them about their needs.Derek, who has worked with New Directions for a number of years, developed the system after a near fatal vehicle crash in 1994. The individual who saved Derek’s life that day was deaf. After recovering from the crash and witnessing other […]