Sales Support

  • Location: Wrexham
  • Duration: Ongoing
  • Salary: £17,000 - £18,500
  • Start date: July 2019
  • Job Type: Temporary
  • Sector: Operations & Administration
  • Posted:

Job Description

New Directions is a group of companies offering specialist recruitment and training services to key employment sectors. We are:

• A market leader
• Accredited Gold employer with the Investors in People
• Winner of HR Professional of the Year – Wales HR Awards 2018
• Winner of Innovation and Excellence Award – Corporate LiveWire Awards 2016, 2017 and 2018
• Winner of Best Professional Services Company – Cardiff Life Awards 2018

As Sales Support you are responsible for ensuring that New Directions Education has a steady flow of candidates available for placing into work. This must be achieved by following New Directions’ compliance and registration processes.

Key accountabilities

  • Keeping a diary of candidates to maintain contact with and activate for work, following ND’s compliance processes
  • Conducting candidate Registrations and Re-Registrations
  • Supporting the Sales Team in group registrations and open days
  • Scanning registration packs correctly onto the database.
  • Gathering and scanning candidate documents and ensuring all are valid and original seen
  • Sending and ensuring references are completed as per NDE’s referencing policy
  • Conducting correct checks on candidates (EWC, NCTL, DBS, List 99)
  • Conducting pre-audit checks on candidate files
  • Other ad-hoc administrative duties and projects as required.

Person Specification

• Must be educated to a minimum of a degree holding excellent transferable skills or alternatively must have proven administrative skills.
• Knowledge of Education Sector preferred but not essential
• Communication – Excellent communication skills, both over the phone and face to face
• Customer Service – Excellent customer service skills and able to build rapport with different types of people
• Time Management – Sound time management skills, is pro-active with managing workload in order to meet deadlines
• Results driven – Strives for excellent results and high-quality standards
• IT literate – Good working knowledge of Microsoft Office

We are fully committed to the protection of children and vulnerable adults. All applicants must undertake a full enhanced DBS (formerly CRB) check.

Please contact New Directions Holdings Ltd, Wrexham branch, for more information on this job vacancy, on or click Apply Now to enquire about this job vacancy.

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