Trainee Administrator – In partnership with Jobs Growth Wales Plus (Apprenticeship for 16-18yrs) – Temporary 6 months, Cross Hands

  • Location: Cross Hands
  • Duration: Fixed term (24 weeks)
  • Salary: £9,379.50
  • Start date: As soon as possible
  • Job Type: Temporary
  • Sector: Care & Support
  • Posted:

Job Description

Who are we?

We are New Directions, a group of companies that provide UK wide services (including recruitment, training, care provision and other support services) within education, social care, domiciliary care and the pharmaceutical sector, from a network of offices across the UK.

  • A market leader and supplier of choice
  • IRP ‘Best Company to Work for 2016’
  • Winner of ‘Recruitment Training Provider of the Year’ – Business Excellence Awards 2018
  • Winner of ‘Best Recruitment and Training Services – Wales’ – Business Excellence Awards 2016

Summary of Role:

We have an exciting new opportunity for anyone aged between 16-18 years old to join our Care & Support Company as a Trainee Administrator based in Crosshands, Carmarthenshire.

We’re looking for someone who likes interacting with people, learning new things and can support the team with administrative duties, allowing them to continue to provide the highest levels of care to our Service users. There is the opportunity to get involved in recruitment for the branch, which will involve attending recruitment events in the local area.

What we offer:

Fantastic employee benefits including:

  • A flexible working environment, with the opportunity for office/working from home arrangements
  • A generous annual leave entitlement of 25 days holiday plus bank holidays (rising to 27 days holiday after two years’ service)
  • A day off for your birthday
  • Opportunity to purchase additional annual leave through salary sacrifice
  • A Giving Back day – to offer your services to the local community
  • Health Cashback scheme
  • Life Assurance of 3 x salary
  • Electric Vehicle Salary Sacrifice Scheme (subject to qualifying eligibility criteria)
  • Cycle to Work Salary Sacrifice Scheme (subject to qualifying eligibility criteria)
  • Opportunity to join our 3% interest Christmas savings scheme
  • Employee referral scheme; you can earn between £250 and £500 for each successful referral into the business
  • Regular social, health and well-being events

Main Responsibilities:

  • Provide general administrative support to the department
  • Deal with general queries/walk in enquiries with a warm and friendly greeting
  • To help update information on databases in line with GDPR
  • Helps to provide support to the team for the invoicing and payroll process
  • Always delivers a high level of customer service
  • Assists in updating service user and staff information to ensure accuracy
  • Supports the team to ensure that the quality assurance and compliance processes are adhered to at all times
  • Ensure confidential documentation is stored and processed in line with GDPR
  • To assist in the recruitment process, by reviewing CV’s
  • To assist in the scheduling of interviews
  • Attending Recruitment events, representing ND Care & Support
  • Assisting the ND Care & Support team to deliver the highest level of service to both internal and external stakeholders
  • To work within the policies and procedures of ND Care & Support
  • Any other duties deemed appropriate by company

Ideal Candidate

  • Friendly and outgoing
  • Good verbal and written communication skills
  • Organised
  • Good Microsoft skills (Word, Excel)
  • Strong Team Player
  • Willing to learn and try new things
  • Ability to use own initiative

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