New Directions Education

Recruitment and Training Specialists in the Education Sector

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Birmingham Candidate Testimonials

Candidate Testimonials

I have always found my Account Manager to be very approachable and a helpful member of the team. She has always supported me and found me long term positions since I registered with New Directions in 2014. Over the years I have had regular contact with my Account Manager on a daily basis and have always felt very supported by her and the team. She is a very considerate individual, always putting the needs of her candidate and client first. I am very happy with the service I have received from her and always looking forward to working with her.

Asiya, Learning Support Assistant


I have been registered with New Directions for almost 2 years. My Account Manager was very friendly when I met her and I soon got my clearance to work. I am an N.N.E.B. so I thought I’d like to do supply work in a school, when work was slow my Account Manager asked me to be an Exam Invigilator. It was a complete shock to my system but her enthusiasm and encouragement that day meant I did my first week at Shirelands school. I have happily gone back to the school many times since. She does regularly check that things are running smoothly with the placement to and I am always expected at the school. My Account Manager phones me well in advance of the dates and emails to confirm my times as they vary so much. I am paid fairly, for supply work. The team are very good at sending my timesheets and payslips and that is all very quick, it’s nice being paid weekly.

Sally, Exam Invigilator


I am really happy with the service New Directions Education provide, my Account Manager is always helpful and explains everything clearly.

I also like that I can submit my time sheets on line with New Directions which makes it easier and more convenient for me. My Account Manager at New Directions Education is always professional.

Saira, Ancillary Staff, Birmingham


I have been working with New Directions Education for some time now and I can honestly say that they are very pro active in trying to get me work as a supply teacher.

My consultant is very conscientious and nothing is too much trouble for her, an example being recently where she helped to sort  out my holiday pay. I have been very impressed with New Directions Education and I can thoroughly recommend them.

I have dealt with other supply teaching agencies and many fall short with promises of work and a failure to keep you updated with possible new job opportunities. This hasn’t been the case with New Directions Education.

Michael, Secondary Teacher Birmingham


I would just like to take this opportunity to thank New Directions for being such a great agency and for their assistance in helping me gain my confidence back and find me work. The staff at New Directions are always polite, friendly and willing to help they always call me to see my availability and are constantly actively working on my behalf to find me work in local schools.

I have recommended New Directions to quite a few people as they are a great agency who are keen to get candidates out to work. I have been with the agency since February 2012, and have only had about five days where I haven’t been given work. The majority of my work from New Directions has been long-term positions, and all consultants go that extra mile to help me out. A big thank you to all at New Directions you really do a fantastic job!

Mrs Brettle, Supply Staff


I had reservations on registering with another agency due to already being with several, and not happy with the service. However on registering with New Directions I met my Account Manager and my initial observation of her was how professional and pleasant she was. She was a great listener and very honest in what she could offer me. I liked her response when I said ‘I do not want to be promised work and there is none as I have had this promise previously with other agencies’ to that she replied ‘my job is to get you out there, or there is no point in me sitting in this office’.

I admired her for that, in my opinion my Account Manager is a credit to New Directions – she is honest and to date has done what she said she would do.

Ms W Halls, Supply Staff


I registered with New Directions late last year at the Birmingham city centre office. This was a pleasant building and easy to find. My Account Manager made me feel very welcome and at ease as she explained about New Directions, their aims and achievements so far.

The information given to me has since proven to be accurate and very informative. This has left no room for uncertainty or doubt. I know exactly what to expect from New Directions, my consultant and myself.

I have worked at several placements this year and my Account Manager has always made sure that I know and understand the directions to a new building and what will be expected from me when I get there. As such I walk into every job with confidence. Any concerns or questions I might have are always answered quickly and with clarity. I hope to continue to work at New Directions and would recommend the Birmingham team to others.

Ms Neill, Supply Staff