Manchester Office – School Testimonials
Right from me making an initial enquiry Cassie has gone out of her way to assist me. This is particularly impressive as my requirements are not quite as straightforward as those that Cassie normally is presented with. She has regularly got in touch to update me with candidate details and nothing is too much trouble. The Highlight of working with New Directions is developing a friendly but professional relationship, I would recommend New Directions.
PVTL – Client Testimonial
New Directions have always provided Heybrook Primary with an excellent service and deal with any issues quickly and professionally, going the extra mile to ensure we get an excellent service even at very short notice. Supply staff are of a high standard and New Directions comply with all legisltions.
Carol Gibson, Heybrook Primary School, Rochdale
I have been using New Directions since September 2010 for all of my supply needs. I have always found New Directions to be professional, efficient and reliable. My Account Manger has an excellent understanding of the school and the staff that I require. I would not hesitate to recommend her services to any other schools.
New Directions are very different from other agencies, they offer a lot more than just supply teachers and competitive prices. The company have helped out the school with charity events and helped with sponsorships. They have also hired the school out a penalty shoot for free of charge just as thank you for the school using them for supply. This is available for any time we wish to use it and the student thoroughly enjoy it. I would always encourage other schools to try New Directions as I have never looked back since I gave them a try.
Justine – Philips High School, Bury
I deal with my Account Manager at New Directions Education on a day-to-day basis as part of my position as Cover Manager at St Patrick’s R.C. High School, Eccles.
I have always found her to be extremely professional in all the dealings I have had with her. She is courteous and polite and always provides suitable teachers to cover any absences we have.
The service we receive from New Directions Education is first class, I would not hesitate to encourage any of the schools in the Salford Area to use New Directions for supply staff.
I have also passed New Directions details to staff who have been on a temporary contract at St Patrick’s for them to register.
It is a pleasure to work closely with the team at New Directions and I hope to continue doing so.
Denise, Deputy Office Manager/Cover Manager – St Patricks RC High School
After receiving a phone call from New Directions Manchester office telling me about the excellent staff they had available I decided to try their services. I called them as I needed a Teacher at very short notice; I was called back within five minutes with a name and details of the Teacher that was arriving that day. I also received a vetting passport and booking confirmation with the Teachers name and photo on which was great.
The prompt and friendly service I received from the staff at New Directions was very helpful especially given the notice I gave. New Directions was able to send a lovely lady who the staff and children found to be most helpful and interesting. I have continued to use New Directions Manchester on the odd day we have needed staff as well as for long term positions at the school. All the teachers sent by New Directions were fantastic with the children and very well liked in the school. The whole process has been great from start to finish without any problems. Thank you to New Directions Manchester from all at St Ethelbert’s RC Primary School.
St Ethelbert’s RC Primary School
Priestnall School uses the sevices of New Directions to provide Supply Teachers and Cover Supervisors on a regular basis.
I would not hesitate to recommend their services as they have always gone out of their wayto match the correct teachers for our needs. My Account Manager is extremely knowledgeable about the staff they supply and she is a pleasure to work with. The team are professional and friendly and work extremely hard to fill any vacancy we register – long-term or day-to-day.
We are in the process of trying to reduce supply costs and New Directions have provided excellent Teachers and Cover Supervisors at very reasonable rates which have helped greatly.
The company have also helped facilitate our charity events – providing thier inflatable football game free of charge when needed.
Joy Cooper, Office Manager – Priestnall School
I am writing to express my sincere thanks for the help and support I received through this agency, in relation to the supply of teaching staff to this school, during the last three months of the school year 2010-11 that I was involved in managing cover.
I am most grateful to my Account Manager – without her help and commitment, it would have been a very different story. It didn’t matter at what time I would call to see if supply staff were available, she would always either, give me an answer there and then or within ten minutes of me putting the phone down. Even though it was only a brief period of time I was doing the role, the relationship and customer service I received from New Directions was excellent. Through good communications with each other, the team knew what sort of staff I was looking for and which best suited our needs for the school.
I am no longer responsible for cover in the new college, but I have recommended New Directions whole heartedly to my replacement who is now responsible for cover arrangements.
Communication Key to Relationship Building for New Directions Manchester
On behalf of the pupils and staff I would like to thank you for your generous contribution to our school Christmas Fair.
This is the first time we held such an event and I am delighted to report that the pupils raised £531.72. This is a fantastic achievement and we are very grateful for your support.
The money will be split equally between the pupils’ chosen charity, Guide Dogs for Blind and the school council. They will use these funds for either purchasing items for the children which we cannot afford from our normal budget, or to support their peers in charity events throughout the year.
H.L. Mason Headteacher, Wenstworth High School
At Broad Oak primary, we have been working with New Directions since September 2010 and have been truly impressed by the rapid response and reliability shown. Our needs are always very well met by a dedicated management team and high quality teachers and teaching assistants, one of which we have been very pleased to appoint in school.
New Directions have offered a highly competitive rate for an excellent service and are now our sole provider of supply staff.
I would have no hesitation in recommending New Directions and look forward to continuing to work with Amanda and the team in the future.
Broad Oak County Primary School, East Didsbury, Manchester