New Directions Education

Recruitment and Training Specialists in the Education Sector

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Testimonials - Candidate

I have been with New Directions past two years now and I have nothing but praise for the company. This year has been as good as the year before that for me. The staff are always friendly and very professional, especially my Account Manager, who is always prompt in getting back to me whenever need be. I have had a variety of work opportunities from New Directions this year, and it has suited perfectly well around my university and personal life commitments. I never cease to recommend New Directions to my family and friends, and feel proud to be affiliated with the company. I want to congratulate New Directions for the fabulous job they have been doing and want to wish them all the very best for the years to come.


Level 3 Teaching Assistant


Elizabeth, Level 3 Teaching Assistant, Cardiff

I have been registered for Learning Support Assistant work with New Directions for seven months. I was contacted by the Additional Learning Needs account manager who offered me positions in specialist Additional Learning Needs Schools. She has been amazing at finding me work and I can’t thank her enough for giving me the opportunity to work in a variety of different classroom environments. One of the posts I have been working in via New Directions was advertised as a permanent role and I was lucky enough to get the post.  I value all of the experiences I have had within the Additional Learning Needs Schools and I would definitely recommend New Directions Education for anyone looking to gain experience in Mainstream and Additional Learning Needs Education.


Angharad, Level 3 Learning Support Assistant, Cardiff

I registered with New Directions Education and my account manager on the Additional Learning Needs team recognised my skill set and ensured I was placed within an Additional Learning Needs School. The School placement I went to was my first with New Directions and appropriately fitted my skill set. Being in the right role has allowed me to excel in my position and has secured me a permanent full time role within the School.

Paul, Learning Support Assistant, Cardiff

I just wanted to say thank you so much for all your support in finding me such an ideal placement so quickly after my registration with New Directions. It’s so reassuring to know that you’re always there to respond so quickly to my emails or text messages for any little question I may have.


Classroom Assistant


Aqsa, Classroom Assistant, Cardiff

I initially found out about New Directions Education via searching on the internet. I found the registration simple and was introduced to Matthew who looks after me and my bookings. Matthew is always positive and a pleasure to deal with – both over the phone and in person; Matt even got me into work straight away as an exam invigilator before the summer break. I have now completed my Level 1 Cover Supervisor Course which will enhance my chances of getting work locally. Matt has been outstanding overall. His optimism, support and general demeanour makes him a pleasure to deal with.

Mr C. Reynolds – Cover Supervisor on the Wirral

I came to hear about New Directions Education through a former employee of theirs, who working in the school I was completing my PGCE training at. I found the registration process efficient and Matt was helpful and honest. Throughout the registration process, Matt kept me well informed, up to date and provided me with the necessary and important information needed to get compliant. I would recommend New Directions Education and Matt to future colleagues and friends.

Mr Edwards – Secondary NQT

I came to hear about Matthew and New Directions Education through reading an online advert requesting English Teachers. The advert immediately attracted me because of its apparent honesty and because it also offered the opportunity to work with Matthew, who was once a Teacher and Senior Leader.

During the initial process, I found Matthew to be professional; providing me with immediate answers and feeling confident in the information I received.

As the registration process progressed, I came into the Wirral branch and found Matthew to be down to earth, knowledgeable, friendly and honest. In particular, he made me feel at home and I left confidently knowing he would do his best for me; not making false promises.

In the end, we spent almost 2 hours talking and getting to know each others backgrounds, which is important when finding the perfect or near perfect role which, in this day and age, is rare indeed. It shows commitment.

Without doubt, I wouldn’t hesitate in recommending both Matthew and New Directions Education in the future.

Mr Cookson – Secondary English Teacher; Cheshire

I have been working for New Directions for over 2 years and my Account Manager Gemma has been an approachable and friendly point of contact. I felt I could approach her with any issues that I had. Gemma regularly contacted me for feedback about the schools I was asked to supply in and always made sure I was happy in the schools I was asked to cover.

New Directions always provided me with a good range of work. They always tried to take into consideration the travel distance and tried to fit the work around my preference of age range and preferred schools. I am grateful to Gemma and New Directions for providing me with long term supply which turned into a contract from the school. I have thoroughly enjoyed working for New Directions.

I would definitely recommend New Directions.

Primary Teacher, Amy, Cwmbran

It has been a pleasure working with Matthew at the Wirral Office. Through talking to Matthew, it is evident that he is a well-respected, hardworking professional, who will go out of his way to help me get work. And he does! On a regular basis which is great!

I have built up a good relationship with him and he fully understands what I am looking for in terms of work. I know that I can ring him at any point in the day and he will always listen to what I have to say and act upon it if necessary.

Matthew met all my work requirements and gets me teachers’ rate work within the local area. The schools I have worked in have always been of a good standard and I have enjoyed liaising with them.
Thankfully, Matthew managed to get me long term, supply work at a high, achieving school on the Wirral, which was amazing. I thoroughly enjoyed it there and would love to go back. He also helped me with my letter of application. Matt’s general day to day activities, emails, bookings etc. are always outstanding and I look forward to working with him in 2018.

If I was to sum Matt up, he is efficient, professional and reliable.

Miss L Jones, Secondary School Teacher, Wirral

I have worked with Chloe for most of my time at New Directions . She has always been very friendly, approachable and very professional and I have nothing but praise for the way that she has communicated with me throughout my time at the agency. She has always been there at the end of the phone – particularly on a Monday morning when I’ve forgotten to complete my time sheet (which was very often!!!! ). My highlight of working with New Directions is working with Chloe. Thank you Chloe for all your support again this year! You’ve certainly made things easier for me!!!

Kath – Primary Teacher, RCT