New Directions Education

Recruitment and Training Specialists in the Education Sector

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Testimonials - Candidate

I couldn’t hope for anybody better to work with than Chloe. She always keeps me up to date with what’s happening and why it’s happening. I never have to worry about any part of working for New Directions and we regularly catch up with each other on what is happening. Chloe makes working with New Directions a pleasure.

I love it when I’m not expecting to get work – either because of the time of the year or because of weather conditions – but you get me bookings anyway. Those are definitely highlights.

I would recommend New Directions.

Keep doing what you’re doing in the way that you’re doing it. At the moment it feels like New Directions has hit the sweet spot where efficiency and community are working in perfect harmony.


John, Primary Teacher

Chloe has been an excellent account manager. She is very professional, friendly, helpful and approachable. She has been very understanding and accommodating about my variable availability and circumstances over the year.

Chloe maintains regular contact and I have found her to be very reliable.

The increasing range and availability of CPD courses is a new highlight. I haven’t been able to take advantage of them this year but it is good to see that side of supply being given more attention.


Deborah, Primary Teacher

Chloe has always been quick to reply to any query, flexible with my ever changing weekly timetable and understanding when my home life dictates when I am available.

I love working at the school where I’ve been for four years. Prior to that I liked the fact that I was never pressured if I was unable to work.

I would recommend New Directions.

Jayne, Primary Teacher

Chloe is always happy to help, and has gotten me work always and long term contracts as I wished. Chloe is really friendly, reliable and easily contactable.

My highlight has been how easy it is to get through to Chloe and how helpful she is. I have always had work. All the staff on the teaching line that I have spoken to have always been friendly and very helpful.

Chloe would 100% get a 10/10 from me!


Bryony, Primary Teacher

Chloe is very easy to work with. Always professional and courteous, always happy to answer any questions I might have.  I asked for some long term placements in schools and was given that opportunity.

I would recommend New Directions to anyone.

Dieter, Primary Teacher

I have been working with New Directions for over five years and I only have great things to say about Becky. I have found she goes above and beyond for every individual she helps and works with. The highlight of working with New Directions is that they have found me some of the best places to teach. I can only speak so highly and praise all staff in the Cardiff office, they always do their very best for all the candidates requirements.

Ralph Testimonial, Further Education

I worked for New Directions in the Caerphilly borough for over four years, Gemma my Account Manager was great at understanding where my strengths were as a teacher and my issues with travel.

Gemma kept in contact well and got me long term work! I felt I got plenty of work with Gemma. New Directions gave me the opportunity to work in lots of different schools so I was able to build relationships with a variety of schools.

I regularly encourage people to join New Directions.

Bethan, Primary Teacher Caerphilly

Bethan, Caerphilly Primary Teacher

I have worked for New Directions for over three years as a supply teacher. My Account Manager Gemma was fantastic! She was always very cheery on the phone and I always felt priority. She always listened to what I wanted and supported me when I wasn’t happy in a school.

The highlight of working with New Directions was the fact that there was always lots of work, especially long term roles.

I would recommend New Directions.

Heulwen, Caerphilly Primary Teacher

Heulwen, Caerphilly primary teacher

The very first point of contact was assuring and friendly. This has continued throughout my time with New Directions. The relationship is friendly, helpful, professional and transparent. I was able to have an open conversation with each member of ND I spoke with. If there was a school I enjoyed I was able to convey this easily. The same was true of an experience was less than satisfactory.

I initially worried I wouldn’t have enough work but the phone didn’t stop ringing! It was fantastic.

The staff and bookings have helped me regain my confidence in teaching. Being able to pick and choose the school I worked with enabled me to develop a trust back into the structure and workings of teaching, teachers and the school environment.

Without New Directions I would have left 18 years of teaching with negative memories toward the end. The staff helped me gain my confidence. I will always appreciative of that. It wasn’t just about the money or schools. It was more emotive.

Jo, Primary Teacher, Cardiff

Since finishing my PGCE in June I have worked for New Directions on supply. Prior to this they kept in touch, checking how my course was going and ensuring that I was able to start work the day after my course finished. I can’t praise them enough – the way they allocate you work is spot on, they are always there for you when you need them and they keep their promises.

The account managers are amazing, they are so friendly and really care about what you say. They are never too busy for a chat and are always there when you need them. Working for New Directions has been a really pleasurable experience.

Chloe and Gemma have both been amazing in keeping me up to date, finding me work and just being there if anything was wrong or I needed a chat!

Rob, Primary Teacher, Cardiff