NEW DIRECTIONS PREPAREDNESS STATEMENT REGARDING CORONAVIRUS

NEW DIRECTIONS PREPAREDNESS STATEMENT REGARDING CORONAVIRUS (COVID-19)

Updated 24th March 2020

We are continually monitoring the Covid-19 situation, guidelines issued by the UK Government, Public Health England and other Government advice. Taking this into consideration, we have decided that our experienced sales teams supporting Pharmacy, Social Care, Education and ODBS sectors will work from home, utilising the very latest technology to keep you all in your important roles.

ND Care & Support will be the only offices to remain open. Anyone looking to register as a Carer to support vulnerable people in our community, can still register and, as with all our businesses, they will be directed to our online registration, video call and online training services.

Thank you for your understanding and patience during these unprecedented times. Our candidates, clients and wider stakeholders are incredibly important to us and we hope you stay safe and stay healthy.

Please do not hesitate to contact us on the usual numbers.


Updated 17th March 2020

On the 16th March 2020 the Government brought in a number of new measures in order to stop the Coronavirus. They advised as follows:

  1. No more ‘non-essential’ contact with other people unless absolutely necessary.
  2. No travelling unless it is essential.
  3. Start working from home if possible
  4. Avoid places like pubs, clubs and theatres (these will not be forced to close down but the government could do that if necessary).
  5. ‘Mass gatherings’ like sporting events and festivals will no longer be staffed by healthcare workers as they are all needed to help the NHS deal with Coronavirus patients.
  6. Symptoms – if you have the symptoms of Coronavirus, a new persistent cough or a fever, you will now have to stay at home with everyone you live with for 14 days, 7 days if you live alone.

The Government Guidance on specified countries and areas with implications for returning travellers or visitors arriving in the UK in the last 14 days has been superseded by

https://www.gov.uk/government/publications/covid-19-stay-at-home-guidance.

New Directions has put measures in place to ensure that we are able to respond in a flexible way to varying levels of severity and are prepared to refine business response plans as needed.

Infection Control

Our employees have been advised of the importance to:

  • regularly wash their hands
  • minimise contact between our hands and mouth/nose
  • cover their nose and mouth when coughing or sneezing
    clean hard surfaces e.g. keyboards, phones, tables with sanitizer frequently
  • stay away from work if they or someone they live with experience symptoms of COVID-19 for 14 days, 7 days if they live alone (staff will be sent home if they display symptoms while at work and the building will be deep cleaned accordingly)
  • check the latest guidance and recommendations for each country to which they intend to travel and to check themselves for symptoms before starting travel and notify their manager and stay home if they are sick

Any employee or worker (or family member or friend that they may have been in contact with) who displays any symptoms has been advised to:

  • call NHS Direct Wales on 0845 4647 or 111 Wales / 111 England
  • not attend a surgery or hospital without phoning in advance
  • stay indoors for 7 or 14 days dependent on whether they live alone or not

As a Company, New Directions will promote infection control through the methods above, and in addition we will:

  • Send SMS information to promote infection control for our workers
  • Display posters and information to promote infection control
  • Provide and encourage the use of hand sanitizers to all visitors to our offices

Now that COVID-19 has been declared a pandemic New Directions has:

  • arranged for 50% of staff to work from home to prevent spread of the virus in the workplace or in the community
  • reviewed arrangements for workplace hygiene and cleaning protocols
  • made clear communications to employees in order to provide reassurance that any risk to their welfare and the business is being managed and that as a business we are ready to respond
  • up-dated its information regarding pandemic diseases, by checking the latest guidance from the World Health Organisation, Public Health Wales, Pubic Health England and the local authority

Office Closure

The latest advice is that closing individual settings is of limited benefit in stopping the spread of the disease.

New Directions will continue to monitor the guidance on COVID-19 and make additional recommendations as needed.


Updated 13th March 2020

NEW DIRECTIONS PREPAREDNESS STATEMENT REGARDING CORONAVIRUS                 (COVID-19) v2

Updates:

On the 11th March 2020 the World Health Organisation declared the outbreak of the new coronavirus (COVID-19) as a pandemic (a pandemic is declared when a new disease for which people do not have immunity spreads around the world beyond expectations).

On the 12th March 2020 the Government advised that:

  • If you have coronavirus symptoms, however mild – either a new continuous cough or a high temperature – then you should stay at home for at least 7 days to protect others and help slow the spread of the disease
  • If someone in your household has the COVID-19 symptoms’ then everyone in the household is advised to stay at home.

COVID-19 is a viral disease spread from person to person by close contact.  It can cause coughing, fever and difficulty breathing and can be more severe in older people, those with weakened immune systems and some long-term conditions like diabetes or cancer.  (Please note that respiratory illnesses like seasonal influenza are also currently widespread).

Public Health guidance has identified high risk countries as either Category 1 or 2:

Category 1: Wuhan City and Hubei Province (China), Iran, Daegu or Cheongdo (Republic of
Korea) and Italy
Travellers should self-isolate, even if asymptomatic, and use the 111 online
coronavirus service to find out what to do next. Go home or to their destination
and then self-isolate.

Category 2: Cambodia, China*, Hong Kong, Japan, Laos, Macau, Malaysia, Myanmar,
Republic of Korea*, Singapore, Taiwan, Thailand, Vietnam
Travellers do not need to undertake any special measures, but if they develop
symptoms they should self-isolate and call NHS 111.

* Except areas of the country specifically referred to in Category 1.

New Directions has put measures in place to ensure that we are able to respond in a flexible way to varying levels of severity and are prepared to refine business response plans as needed.

Infection Control

Our employees have been advised of the importance to:

  • regularly wash their hands
  • minimise contact between our hands and mouth/nose
  • cover their nose and mouth when coughing or sneezing
  • clean hard surfaces e.g. keyboards, phones, tables with sanitizer frequently
  • stay away from work if they experience symptoms of COVID-19 until all symptoms have passed and they feel well (they will be sent home if they first display symptoms while at work and the building will be deep cleaned accordingly)
  • check the latest guidance and recommendations for each country to which they intend to travel and to check themselves for symptoms before starting travel and notify their manager and stay home if they are sick

Any employee or worker (or family member or friend that they may have been in contact with) who has visited the countries above and displays any symptoms has been advised to:

  • call NHS Direct Wales on 0845 4647 or 111 Wales / 111 England
  • not attend a surgery or hospital without phoning in advance
  • stay indoors and avoid contact with others as much as possible for 14 days

As a Company, New Directions will promote infection control through the methods above, and in addition we will:

  • Send SMS information to promote infection control for our workers
  • Display posters and information to promote infection control
  • Provide and encourage the use of hand sanitizers to all visitors to our offices

Now that COVID-19 has been declared a pandemic New Directions has:

  • arranged for 50% of staff to work from home to prevent spread of the virus in the workplace or in the community
  • reviewed arrangements for workplace hygiene and cleaning protocols
  • made clear communications to employees in order to provide reassurance that any risk to their welfare and the business is being managed and that as a business we are ready to respond
  • up-dated its information regarding pandemic diseases, by checking the latest guidance from the World Health Organisation, Public Health Wales, Pubic Health England and the local authority

Office Closure

The latest advice is that closing individual settings is of limited benefit in stopping the spread of the disease.  

New Directions will continue to monitor the guidance on COVID-19 and make additional recommendations as needed.


28th February 2020

This statement is based on what is currently known about the Coronavirus 2019 (COVID-19).  However, much is unknown about how the COVID-19 spreads. Current knowledge is largely based on what is known about similar coronaviruses.

COVID-19 is a viral infection spread from person to person by close contact. Symptoms can include a cough, sore throat, fever, tiredness and /or difficulty in breathing.  (Please note that respiratory illnesses like seasonal influenza are also currently widespread).

At present the high-risk areas are China, Thailand, Japan, Republic of Korea, Hong Kong, Taiwan, Singapore, Malaysia, Italy (in affected areas only), Tenerife and Macau.

New Directions has put measures in place to ensure that we are able to respond in a flexible way to varying levels of severity and are prepared to refine business response plans as needed.

Infection Control

Our employees have been advised of the importance to:

  • regularly wash their hands
  • minimise contact between our hands and mouth/nose
  • cover their nose and mouth when coughing or sneezing
  • clean hard surfaces e.g. keyboards, phones, tables with sanitizer frequently
  • if employees have travelled to any of the high risk areas then we would ask that they stay away from work if they experience symptoms of COVID-19 until all symptoms have passed and they feel well (they will be sent home if they first display symptoms while at work and the building will be deep cleaned accordingly)
  • check the latest guidance and recommendations for each country to which they intend to travel and to check themselves for symptoms before starting travel and notify their manager and stay home if they are sick

Any employee or worker (or family member or friend that they may have been in contact with) who has visited the countries above and displays any symptoms has been advised to:

  • call NHS Direct Wales on 0845 4647 or 111 Wales / 111 England
  • not attend a surgery or hospital without phoning in advance
  • stay indoors and avoid contact with others as much as possible for 14 days

As a Company, New Directions will promote infection control through the methods above, and in addition we will:

  • Send SMS information to promote infection control for our workers
  • Display posters and information to promote infection control
  • Provide and encourage the use of hand sanitizers to all visitors to our offices

The risk of the COVID-19 becoming a pandemic is foreseeable.  In preparation for dealing with a pandemic disease, New Directions will:

  • consider flexible working arrangements for employees, to permit working from home to prevent spread of the virus in the workplace or in the community
  • review arrangements for workplace hygiene and cleaning protocols
  • make clear communications to employees in order to provide reassurance that any risk to their welfare and the business is being managed and that as a business we are ready to respond
  • regularly update its information regarding pandemic diseases, by checking the latest guidance from the World Health Organisation, Public Health Wales, Pubic Health England and the local authority

Office Closure

The latest advice is that closing individual settings is of limited benefit in stopping the spread of the disease.

New Directions will continue to monitor the guidance on COVID-19 and make additional recommendations as needed.