New Directions Social Care

Recruitment & Training Provider in the Social Care Sector

Client/Candidate Log In

45 Vacancies Available.

Homeless Hostel Support Worker Job in Swansea, Neath Port Talbot & Carmarthen

Job Description

Job Title: Support Worker                            

Reports to: Line manager                                

Location: Swansea, Neath Port Talbot, Carmarthen 

Hours: Full time – 35hrs

Salary: £18,450

We are looking for people with talent, passion and resilience who have an interest in helping others to work in a range of services including residential, floating and community drop in.  Available patterns include days, evenings, nights, weekends as well as 9-5 core hours.


Your Key Duties:


  • Provide high quality, flexible and holistic support that focuses on strengths and goals within a framework of active engagement, harm reduction and tenancy sustainment.
  • Manage a caseload; complete risk assessments, offer practical advice and advocacy.
  • Record, monitor and review client progress against planned outcomes.
  • Liaise with relevant services with regards to access additional support.
  • Encourage clients to participate and integrate into their local community including access to employment, training, leisure and other universal services where appropriate.
  • Contribute to an effective team approach in meeting project requirements and competing demands.
  • Ability to commit to a flexible service delivery that includes evening and weekend working.
  • Apply the organisational values to every aspect of the role at all times.
  • Be aware of and adhere to organisational policies at all times.
  • Take part in progress/performance reviews throughout the year.
  • Cooperate with other organisational departments.

If you feel you meet the above requirements and would like to be considered for shortlisting, then we would love to hear from you! All interested candidates will be asked to complete an expression of interest and then invited to an interview.

Please contact Adam on 01792620190 for more details, or apply direct online and we will call you back if you meet the criteria.

Additional Information

The role of a Hostel Worker

The role of a Hostel Worker is focused on support and enabling, rather than predominantly personal care, and involves providing advice and guidance as part of a range of support activities rather than a specialist service.

Hostel Workers work in teams with other professionals, including managers, social workers, other outreach and community support workers, drug action groups, youth offending services, and with the police, education authority and schools, health authorities and housing departments etc.

Furthermore this may also include individual support and counselling via such activities as shopping with people who need care and support, taking them to appointments, developing everyday skills such as how to make a cup of tea or prepare and cook a meal safely, or simply being with them in their home environment.

During the night, you will ensure the safety of the service users are met, ensuring that the noise level is kept low and some domestic tasks.

Hostel Workers usually work in temporary housing settings with long or short-term residents, others provide support within the local community for individuals who are in supported housing or living independently.

Please contact New Directions Social Care for more information on this job vacancy, on 01792 620190, or use our form below to enquire about this job vacancy.

Last modified: 2nd October 2020

Quick Enquiry
Contact Method (required)

Either a telephone number or email address is required

Message or CV (required)

Please enter an enquiry message or attach your CV

New Directions will process the data you provide in accordance with our Privacy Notice.