I have recently been in difficult situation in a service I manage where I have been very short staffed. I called and spoke with Omar at New Directions as I wanted to recruit two agency members to work as part of the team at my service. Omar arranged for me to meet with two agency members who he thought would be good at the service.
I took both members on who have worked there for approximately two months and have worked very well. I have also met with Omar and he was very supportive on finding the right candidate for the service.