New Directions Training

Training Provider

Are your employees receiving regular training?

Training in the workplace is essential. To be able to work effectively in any environment, employees need to have the correct knowledge and skill set. This couldn’t be truer for the Health and Social Care sector. Employees are monitored by the Care Quality Commission to ensure they are competent in their roles. To enable care workers to do their job efficiently they need to be kept up-to-date with the latest rules and regulations.

There are many skills required for those working in the Health and Social Care sector: child and adult safeguarding, health and safety, and many more. This is why it is essential to renew staff training on a regular basis.

The Benefits of Health and Social Care Training
One of the key benefits of providing training for staff is to enable them to feel self-assured in their roles. It is also more likely that employees will be willing to take on new challenges and go that extra mile.

A recent study by The University of Kent found a direct correlation between trained staff and the quality of life for care home residents. This is a key reason for continual staff training, as the quality of service provided is an essential part of working in health and social care.

Talk to Your Employees
To coin a phrase from BT “it’s good to talk”. Chatting with your staff regularly can give them the opportunity to share their concerns about training or lack thereof. It is also a good chance for you to discover any gaps in their knowledge. For example: They could be struggling with understanding all of the health and safety rules or are having difficulties finding the time to study/take a training course. It is then down to you to help the employees find a solution.

Skills Gap Analysis
When first deciding what training your staff require it is essential that you find you out what their strengths and weaknesses are.  This will help you to devise a training programme tailored to each individual.

For example, long term employees may need to refresh on the safeguarding procedures or want to update their knowledge on data protection. There are a few ways you can analyse the skills gap, but the most important thing is to understand what the goal of the job role is and where the gaps lie.

Time Management
Employers need to ensure employees have enough time to take the necessary training courses. The Guardian recently held a Roundtable discussion which addressed this very issue, they asked a panel of experts: How can employers in health and social care improve access to training and development? What examples of innovative technologies are there and how can health and social care professionals fit training around work and other commitments?

Participants agreed a number of barriers exist that stop health and social care staff from accessing online training resources. “There are really simple issues around logistics, money and time,” said Dave Anderson, Head of Digital at the Social Care Institute for Excellence. He added that those factors impact on the way employers make decisions on whether to provide face-to-face or online training.

Online Training
New Directions training have setup an online platform for individuals and businesses to access training and development at the touch of a button. Our quality in delivery and competitive pricing structure means that we are able to work to support the very real needs of our customers. This home page offers key links to all of the important elements of the website. The training we deliver is accessible 24 hours a day, 7 days a week, 365 days of the year. Online training offers students the flexibility study at a time and location convenient to their circumstances.

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