We are currently recruiting dedicated and compassionate Agency Support Workers to work across Supported Living Services throughout Newport and the surrounding areas.
This role involves supporting vulnerable adults with a range of needs, including mental health challenges, homelessness, learning disabilities, substance misuse, complex needs, and those requiring assistance to maintain independent living. You will play a key role in empowering individuals to achieve positive outcomes, develop life skills, and improve their overall wellbeing.
Key Responsibilities
Provide person-centred support tailored to individual needs.
Support service users to maintain and develop independent living skills.
Assist with budgeting, cooking, shopping, and tenancy-related responsibilities.
Promote social inclusion and engagement within the community.
Support individuals to attend appointments and access local services.
Build positive, professional relationships with service users.
Encourage wellbeing, independence, and personal development.
Manage challenging situations calmly and professionally.
Complete accurate records, support notes, and incident reports.
Work in accordance with safeguarding, health and safety, and organisational policies.
Requirements
Essential:
Minimum 6 months’ experience in a support worker, care, housing support, hostel, mental health, or related role.
Excellent communication and interpersonal skills.
Ability to work independently and as part of a team.
Flexible approach to working various shift patterns.
Commitment to promoting dignity, respect, and equality.
Enhanced DBS on the Update Service (or willingness to obtain one).
Right to work in the UK.
Desirable:
Experience working within supported living, homelessness services, hostels, mental health services, or substance misuse settings.
NVQ/QCF Level 2 or 3 in Health & Social Care or a related qualification.
Mental Health Awareness, Safeguarding, or Prevention and Management of Violence and Aggression (PMVA) training.
Full UK driving licence and access to a vehicle.
What New Directions Recruitment Ltd offers:
Working as part of a friendly, established team
24 hour On Call Service in place
Flexibility to choose where, when and how much you want to work
Competitive pay rates
Recommend-a-friend scheme
Award winning company
Online Services to access to your information; payslips, request holiday pay
Full booking confirmation before you start
Access to FREE Training Courses and personal development
Respected reputation throughout the Social Care and recruitment industry
New Directions Recruitment Ltd is acting as an Employment
Business in relation
to this vacancy.