This year two of New Directions Pharmacy team went back to the classroom to study for their Institute of Leadership and Management (ILM) qualifications.
Elen Davies (Head of New Directions Pharmacy) completed her ILM Level 5 in Leadership and Management, and Mike Perez (Senior Account Manager) achieved his ILM Level 3 in Leadership and Management to ensure the business retains a competitive edge as one of the UK’s leading pharmaceutical cover agencies.
Speaking about the achievement, Elen said ‘our team is quite unique within the New Directions group of companies, we work as a recruitment partner to the pharmaceutical industry, which is exceptionally fast paced. Until now we really developed our management style as part of our day-to-day routine. These qualifications gave Mike and I some structure and real affirmation that we were doing the very best we can for not only our own staff, but in supporting the Locums that work with us every day’.
The ILM qualifications are offered by New Directions to their management community as a standard for excellence. The business is committed to continual professional development and ensuring that they not only recruit the best staff, but that they retain them too.