From the very beginning of being in contact with New Directions Social Care, I have been dealt with professionally and always been kept up to date with what is happening regarding my process via email and telephone. I completed the paperwork and DBSA and within a week it was all complete and ready for work, within one day I was offered work. I have felt at ease every step of the way and would highly recommend, actually I have recommended you to a friend already.
Nicola, Nursery Nurse
I have been working with new directions for 2 years, I have gained so much experience through my agency placements, and the office staff, Omar, and Adam always go above and beyond to help and never fail to find me shifts. Leaving my full-time job and going in New Directions was the best choice I ever made.
Rachel, Support Worker
I just wanna say thank you for everything, Keri. Honestly, you were great with helping me with everything so a quick email to say thank you.
Nisha, Support Worker
I have had the privilege to have worked with Samantha Marriott for many years Sam is an extremely professional, kind, and supportive person whom will provide the personnel to whom she has direct and indirect contact within her workforce. Sam has the knowledge and experience to deal with various situations from personal to work issues ensuring all is kept professional and confidential. Sam is also very direct with her ability to support her staff promptly and with no judgmental comments thus ensuring all issues are addressed with a satisfactory outcome. I cannot say or sing Sam’s ability as a Manager enough kind and warm-hearted person to whom I know will be a wonderful person to all she is in contact with.
Janet Jones, RGN
I would also like to say a massive thank you for your support to The White House over the last few months. It has been a massive help. Thank you also for maintaining great communication and for being so prompt with our requests.
Always professional, efficient, and enthusiastic. Sam is an excellent communicator and is always super helpful, she can’t ever do enough for you. I’ve worked closely as a client for some time now and have never had a negative experience working with Sam.
I just wanted to feedback on how helpful Adam has been. I have recently taken over as Housing officer in Ty Ogwr, and any time I need cover Adam always seems to go the extra mile to arrange cover, which (as you can imagine) is extremely helpful to me and eases things immensely. Also, his customer service skills are brilliant.
I am the leaving care service manager for Bays+ in Swansea and have recently been working with an agency worker provided by Adam. Adam makes time to understand the requirements of the role clearly to provide well-suited workers, he is very quick to respond to requests and seeks regular updates. He is very upfront and realistic in what he can offer and easy to get along with.
Owen, Barnardos Cymru
As an Operational Manager for a large charity with numerous and various projects, New Directions is always the first agency that comes to mind especially when I require staff at short notice and also if I require long-term cover. Omar understands the project’s needs and requirements. I found the staff he provides to be very professional, have the skills required for the role, is reliable, consistent, and committed in the workplace. Omar and his team will always do their utmost to provide staff at very short notice as they understand this is essential for the projects to run safely and effectively. I would recommend New Directions to any organisation that requires or need assistance in providing staff at short notice or to cover long-term vacancies. Financially this service is very good value for money.
I’ve been utilising New Directions as a home manager for a couple of years now, as both a supplier of temporary and permanent staffing solutions. I’d like to take the opportunity to highlight the amazing quality of candidates you have found as part of our recruitment at my current home since opening – flexible, experienced, and dedicated people with an honest and reliable, hardworking ethic. As a whole your team is approachable, friendly, and gives a personal feel to the process, identifying the specific qualities and characteristics requested to best fit what I’ve sought after. You all take a valued interest in the dynamics of the home to match the right people and always going the extra mile. I avidly would, and do recommend New Directions to anyone seeking assistance in their recruitment – as evidenced by my fully established and settled current team.