New Directions Social Care

Recruitment & Training Provider in the Social Care Sector

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Client Services

New Directions Social Care specialises in delivering outstanding recruitment and training services to the social care sector. We work with the utmost integrity ensuring that we build valued working relationships that result in high calibre candidates joining some of the leading companies throughout the UK, in temporary and permanent placements. New Directions Social Care covers the spectrum, supplying a full range of social care professionals into various positions of responsibility within social care and associated sectors.

Our Recruitment and Selection Process

All our staff complete our robust recruitment and selection procedure and have been vetted in line with the Care Inspectorate Wales (CIW) national minimum standards.

All candidates are interviewed to identify their experience, skills and suitability to work within the social care sector.

An Enhanced Disclosure and Barring Service (DBS formerly CRB) is obtained by New Directions.

At least two references will be obtained and verified, one of which will be the candidate’s last employer and further employment covering the last five years of employment. Where the candidate has a history of working with vulnerable adults/children, all their previous employers will be contacted for a reference and reasons for leaving their employment will be verified. A full employment history is obtained and any gaps in employment are accounted for and verified.

Identification and training checks are made and copies of the original documentation are kept on file.

Before becoming active, all candidates are reviewed and a decision is made based on the outcome of both their references and DBS.

Training with New Directions

New Directions Social Care has an in-house training department that both our clients and employees can take advantage of. Our team of specialist training staff work to provide sector-specific training to those working within Social Care. We offer quality, affordable training which can be delivered on site at your premises, or in our Cardiff offices located in the heart of the city.

Find out more about New Directions Training by visiting the website or contact your Consultant to arrange a no obligation discussion.

Don’t just take our word for how good we are

Read what the people who work with us say on our client testimonials page.

Who we work with

New Directions Social Care provides a dedicated and bespoke service focusing entirely on the social care sector. Our experienced and highly qualified team understands the needs and requirements of both clients and candidates. We work in partnership with the following organisations:

Nursing Services

New Directions supports Nursing services across South Wales by offering fully vetted, experienced Registered Nurses on an ad hoc, contract or Permanent basis.  We support a variety of settings, ranging from Nursing Homes, Mental Health Units, Private Hospitals, Education providers and Private Clinics. All of our nurses are fully Qualified and have met our stringent pre-employment checks.

Children Services – Early years and Adolescents

New Directions Social Care is proud to have long-established relationships with privately run children’s nurseries and local authorities. Due to this ongoing reputable supply of staff to many clients over the years, we have many full-time and part-time vacancies across Wales and England. We supply to many local authorities covering youth clubs, play schemes and after school clubs and are always seeking experienced staff who can work in these areas. We also recruit management positions for a range of roles in childcare, so please feel free to get in touch to find out more.

Children’s Residential Homes (Private and Local Authority)

We are constantly recruiting dedicated staff for children’s homes in Wales and the west of England. We recruit specifically for candidates and clients working directly with children in the ‘Looked After Care’ sector, young offenders, and children with severe emotional problems and/or challenging behaviour. We specialise in finding and placing candidates who are qualified NVQ Level 3 in Children and Young People and higher levels of senior positions, as well as management roles.

Adult Services

New Directions Social Care is one of the largest suppliers of agency staff to local authority run care homes and private care homes in Wales and the West of England. We provide quality staff within residential and nursing care homes, Adult Day Centres and Community Supported Living. We are always seeking exceptional candidates who have a proven background in working with vulnerable adults and/or the elderly. Experience of dealing with complex needs such as dementia, mental health problems, or learning and physical disabilities would be ideal. We recruit for clients daily and are always seeking senior care staff and managers looking for a new career in this sector.


We are one of the largest suppliers of agency staff to hostels across Wales and are always seeking experienced staff to work directly on behalf of New Directions Social Care in various adult and family hostels. Our team is dedicated to recruiting the highest calibre of staff for this sector and our rigorous compliance procedure complements the work of our Consultants when finding the most appropriate staff. We are always keen to speak with individuals who have experience working with mental health, homelessness and substance and alcohol abuse.

If you are interested in using us for your recruitment requirements, please complete the form below and a Consultant will be in touch.

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