New Directions Social Care

Recruitment & Training Provider in the Social Care Sector

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Job Description

Location: NP22
Position: Mental Health Support Worker
Shifts: Days/ Nights/ Weekends
We currently require experienced mental health support workers to work in a Psychiatric Recovery Unit in Tredegar. We are looking for warm, positive, person centred people who are committed to motivating and supporting adults with a range of mental health issues.

A Support Worker is responsible for:

  • Ensuring the service user engages within their local community.
  • Providing support to ensure individuals can live as independently as possible.
  • Motivating the service user
  • Liaising with family members and external agencies.
  • Relationship building with service users.
  • Planning routines which help service users achieve day-to-day activities.


  • Mental Health Awareness
  • First Aid
  • Crisis Management
  • PBM

Additional Information

The role of a Mental Health Support Worker

Mental health support workers support people with long term mental health problems, helping them to adapt to ordinary life within the community by developing coping skills rather than being institutionalised in a hospital.

Their role is to support individuals to live as independently as possible, often following illness. Their work is predominantly support and enabling, rather than personal care, and involves providing advice and guidance as part of a range of support activities rather than a specialist service. Support may be provided in supported living accommodation, a hostel or day centre.

Everyone working in adult social care needs English, number, digital and employability skills. Different roles require a different level of skill. Here are a few examples of the core skills you might need as a mental health support worker;

  • Speaking skills to give people information;
  • Team working skills to work with other professionals and services such as social workers and education and health authorities;
  • Digital skills to research activities in the local area;
  • Time management skills;
  • Problem solving skills to provide advice to someone.
  • Working as part of a friendly, established team
  • 24 hour On Call Service in place
  • Flexibility to choose where, when and how much you want to work
  • Competitive pay rates
  • Recommend-a-friend scheme
  • Award winning company
  • Online Services to access to your information; payslips, request holiday pay
  • Full booking confirmation before you start
  • Access to FREE Training Courses and personal development
  • Respected reputation throughout the Social Care and recruitment industry
Please be advised that we require a minimum 6 months paid social care experience or 12 months relevant voluntary experience.
We are fully committed to the protection of children and vulnerable adults. All applicants must undertake a robust recruitment procedure and hold a fully enhanced DBS (formerly CRB) check.

Please contact New Directions Social Carefor more information on this job vacancy,on 029 2039 0150, or use our form below to enquire about this job vacancy.

Last modified: 2nd November 2016

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