New Directions Social Care

Recruitment & Training Provider in the Social Care Sector

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Support Worker Job in Llandeilo, Carmarthenshire

Job Description

We are looking for experienced support workers that have a have a genuine passion for mental health and learning disabilities. The service that you will be required to work at provides support to users that suffer with mental health issues.

Main responsibilities of the role include providing support, assistance and guidance in all ways to the service users, promoting person centered care and encouragement to enable the service user to live as independently as possible.

You would be responsible for assistance in the community, encouraging the participation of activities, building trust and good relationships, prompting personal care and working closely with family and external bodies to encourage positive outcomes at all times for the service users.

The role offers flexibility on shifts and the opportunity to work around your lifestyle, an excellent rate of pay, free training and the opportunity to work with an experienced staff team.


Mental Health Support Workers carry out varied roles within the community supporting adults and children with mental health issues.

It may be necessary to work shifts, which may include nights and weekends. Part-time and full-time opportunities are available.

It is imperative that Mental Health Support workers pass a police check via the Disclosure and Barring Service (DBS).

Clients in the sector often also request the following training of employees:

  • Safeguarding of Vulnerable Adults (SOVA)
  • Manual Handling
  • Basic First Aid
  • Job Overview

Depending on the specific vacancy or environment, a support worker may work within a residential home, day care centre or visit the service user at home. The support worker will enable and support the service user to overcome difficulties and support them in living as independently as possible.

A Support worker is responsible for:

  • Providing for the personal needs of the service user.
  • Liaising with family members and external agencies.
  • Relationship building with service users.
  • Planning routines which help service users achieve day-to-day activities.
  • Demonstrating empathy.


  • Being friendly and supportive.
  • Being flexible and able to cope with stressful situations.
  • Commitment to providing care and support to children and adults with mental health issues.
  • Work well as part of a team.
  • Sensitive to people of different backgrounds and be able to communicate well.

Additional Information

The role of a Support Worker

The duties of a Support Worker vary depending on the needs and wishes of the individual. They offer support for the individuals overall comfort and wellbeing and help people who need care and support to live as independently as possible. They will support individuals with many aspects of everyday living; including physical, emotional and social.

Support Workers can work in a residential care home, domiciliary care, or out in the community. Their work is defined by a care plan, which is often developed by a social worker or care manager to meet the assessed needs of the person who needs care or support.

  • Working as part of a friendly, established team
  • 24 hour On Call Service in place
  • Flexibility to choose where, when and how much you want to work
  • Competitive pay rates
  • Recommend-a-friend scheme
  • Award winning company
  • Online Services to access to your information; payslips, request holiday pay
  • Full booking confirmation before you start
  • Access to FREE Training Courses and personal development
  • Respected reputation throughout the Social Care and recruitment industry
Please be advised that we require a minimum 6 months paid social care experience or 12 months relevant voluntary experience.
We are fully committed to the protection of children and vulnerable adults. All applicants must undertake a robust recruitment procedure and hold a fully enhanced DBS (formerly CRB) check.

Please contact New Directions Social Care for more information on this job vacancy, on 01792 620190, or use our form below to enquire about this job vacancy.

Last modified: 19th December 2018

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