New Directions Social Care

Recruitment & Training Provider in the Social Care Sector

Client/Candidate Log In

726 Vacancies Available.

Job Description

Location: Usk

Hours: Part time and full time available

Position: Support Worker

New Directions is recruiting a team of dedicated support staff to support clients in their own homes and in the community to sustain their independence and live positive lives.

The applicants will be responsible for working with clients to achieve positive outcomes, increased independence, develop relationships with the client’s family and external bodies as well as prompting mediation and personal care.

It is essential that you have 6-12 months minimum experience within a similar role and are dedicated to improving the lives of clients with complex and challenging needs

You will need to be able to work unsupervised on your own initiative, be flexible with shift patterns and have a full UK driving license with access to your own vehicle.

The role offers flexibility on shifts and the opportunity to work around your lifestyle, an excellent rate of pay, free training and the opportunity to work with an experienced staff team.

If you are a caring, compassionate and enthusiastic person, we want to hear from you.

Additional Information


Learning Disability Support Workers carry out varied roles within the community supporting adults and children with learning disabilities. The Support Worker will support and encourage individuals to engage within their local communities.

It may be necessary to work shifts, which may include nights and weekends. Part-time and full-time opportunities are available.

It is imperative that Learning Disability Support workers pass a police check via the Disclosure and Barring Service (DBS).

Clients in the sector often also request the following training of employees:

  • Safeguarding of Vulnerable Adults (SOVA)
  • Manual Handling
  • Basic First Aid
  • Health and Safety
  • Food Hygiene

It may be is necessary to have an NVQ level 2 or 3, or to be working towards a relevant NVQ. For some roles it may be essential to have a particular qualification, such as an NVQ in Care and Promoting Independence level 3 or NVQ level 2 / LDQ (Learning Disability Qualification).

Job Overview

A Support Worker will work with individuals to encourage them to have as much of an independent life as possible. The Support Worker will provide support with domestic tasks, including but not limited to managing budgets, attending appointments, managing their household as well as support with medication. The Support Worker will also provide emotional and practical support to service users.

A Support Worker will engage with the service user at all times ensuring that they are consulted about all aspects of their daily life.

A Support Worker is responsible for:

  • Ensuring the service user engages within their local community
  • Providing support to ensure individuals can live as independently as possible
  • Providing for the personal needs of the service user
  • Liaising with family members and external agencies
  • Relationship building with service users
  • Planning routines which help service users achieve day-to-day activities


  • Being friendly and supportive
  • Being flexible and able to cope with stressful situations
  • Commitment to providing care and support to children and adults with mental health issues
  • Work well as part of a team
  • Sensitive to people of different backgrounds and be able to communicate well.
  • Working as part of a friendly, established team
  • 24 hour On Call Service in place
  • Flexibility to choose where, when and how much you want to work
  • Competitive pay rates
  • Recommend-a-friend scheme
  • Award winning company
  • Online Services to access to your information; payslips, request holiday pay
  • Full booking confirmation before you start
  • Access to FREE Training Courses and personal development
  • Respected reputation throughout the Social Care and recruitment industry
Please be advised that we require a minimum 6 months paid social care experience or 12 months relevant voluntary experience.
We are fully committed to the protection of children and vulnerable adults. All applicants must undertake a robust recruitment procedure and hold a fully enhanced DBS (formerly CRB) check.

Please contact New Directions Social Carefor more information on this job vacancy,on 029 2039 0150, or use our form below to enquire about this job vacancy.

Last modified: 2nd November 2016

Quick Enquiry
Contact Method (required)

Either a telephone number or email address is required

Message or CV (required)

Please enter an enquiry message or attach your CV