New Directions Social Care

Recruitment & Training Provider in the Social Care Sector

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Probation Support Worker Vacancies


Probation Support Workers play an essential role in supporting individuals into transforming their lives. By supporting people with community service and prison sentences, and helping with rehabilitation once a sentence has been released – this is a critical role within the probation sector.

The role requires an element of flexibility from candidates as weekend or evening working may be a specification of the role.

Clients from within this sector often also request the following training of employees:

  • Protection of Vulnerable Adults (POVA)
  • Manual Handling
  • Medication Awareness
  • Basic First Aid

You may also be requested to undertake the following training:

  • Working in approved premises (probation hostels)
  • Community payback work
  • Working with victims
  • Substance misuse awareness

Job Overview

The role of a Probation Support Worker is to provide support and assistance to individuals with a probation plan. This role also requires individuals to work with other agencies outside of the hostel in supporting individuals.

A Probation Support Worker is responsible for:

  • Gathering information and interviewing offenders
  • Assessing risk that an offender may pose to the general public
  • Preparing and co-ordinating court reports
  • Delivering individual and / or group programmes to challenge offending behaviour
  • Helping clients get work or training, housing or drug/alcohol treatment
  • Arranging and supervising community work placements for offenders
  • Providing education or employment support for prisoners in the community or before their release
  • Keeping accurate case records


  • Patience and empathy with a capacity not to judge individual cases and circumstances
  • Excellent communication skills
  • Flexible attitude
  • Capacity to work under pressure
  • Motivational skills
  • Awareness of the importance of confidentiality
  • Team player
  • Organisational skills
  • Computer literate
  • Interest in social issues and the criminal justice system