New Directions Social Care

Recruitment & Training Provider in the Social Care Sector

Client/Candidate Log In

Hostel Support Worker

Job Description

Are you an experienced support worker within homeless hostels? Do you have a passion for helping people in need? We currently have ongoing shifts available at various homeless hostels around the Newport area.

As a support worker you will provide homelessness/ pre-resettlement support to service users with mental health and complex support needs who are currently or who are at risk of being homeless. As a support worker you will conduct a needs and risk assessment and draw up an agreed outcome-based support plan with the service user to assist her with accessing appropriate housing and/or Resettlement Services.

Other responsibilities include –

  • Assessing client’s needs
  • Advising clients of their rights
  • Collating and providing information on hostel vacancies and housing rights
  • Maintaining accurate records such as reports and meetings minutes
  • Making referrals to specialist organisations and services
  • Planning and delivering workshops Applicant Requirements:
  • Qualifications: N/A.
  • Experience: minimum 6 months working within a similar role.
  • Compliance: Current DBS.
  • Travel: Clean UK driving license with the ability to commute to and from work independently.

We offer competitive pay rates of up to £12 per hour, depending on experience. In addition to this, we also offer incredible benefits including:

  • A dedicated consultant to help and guide you through the booking process
  • Flexible working hours. Whether it’s weekends, evenings, nights or long days, choose what shifts you want to work!
  • 24 hour on call service
  • Ongoing and free CPD & Training relevant to your workload
  • Accrued holiday pay – a savings pot you can take out at any time to allow you a break from work

Essential criteria:

  • must be able to drive, hold a full UK driving license and have access to your own car

If you feel  you would be the perfect candidate for the above role then please apply today.

If this is not for you, but you know the perfect person for the job, we offer £150 for every successful referral, call us to refer a friend.



Quick Enquiry
Contact Method (required)

Either a telephone number or email address is required

Message or CV (required)

Please enter an enquiry message or attach your CV

New Directions will process the data you provide in accordance with our Privacy Notice.