Swansea

I found my Account Manager to be very competent and professional in all aspects of the process. She has continued to be supportive and reliable as I have worked with New Directions over the last few years. My Account Manager manages to combine her professionalism with a friendly and approachable manner which makes me more than happy to have her as my account manager.

David, Teacher, Neath

Good communication, very reliable and accommodative. I speak with my account manager at least every other week. I appreciate her honesty and openness. She always has plenty of humour and is always the same, never moody. She takes a personal interest and makes you feel that she’s your friend. She always tries to do her best for you.

My highlight of working with New Directions is they are very organised and accommodating.

Elizabeth, Welsh Medium Primary Teacher, Neath Port Talbot

My Account Manager is always contactable via phone or e-mail, she is pro active about finding work for me in advance, she makes it easy for me to express how I have felt about places of work and always checks how I have got on in new placements. She regularly checks I haven’t got any issues and will help work around any commitments I have. My highlight of working with New Directions is consistent communication meaning I have been able to maintain a full working schedule.

I would recommend New Directions. It has been a pleasure to work with New Directions for the last two years.  I always hear school staff and other candidates complimenting the company.

Briony, Primary Teacher, Neath Port Talbot

I would like to thank you for all your help this year in organising supply teachers for Swiss Valley School. The service we have received from you as our Account Manager has been very helpful, courteous, and very efficient at all times. We look forward to liaising with you next term.

Pat – Llanelli – Swiss Valley

Working for new directions has given me greater insight into working with a range of different schools in the area.

They are reliable efficient and supportive and I recommend them.

My accounts manager is fantastic. She ensures I get every opportunity of work and informs me of every step, via email text and phone. She updates my time sheets on my online portal and replies to queries and questions straight away. She is extremely efficient organised and approachable. I can rely on her for work everyday and she is always looking for new opportunities for me.

Bianca – Teaching Assistant – Swansea

Working for New Directions has given me greater insight into working with a range of different schools in the area. They are reliable efficient and supportive and I recommend them. My accounts manager is fantastic. She ensures I get every opportunity of work and informs me of every step, via email text and phone. My Account Manager updates my time sheets on my online portal and replies to queries and questions straight away. She is extremely efficient organised and approachable. I can rely on her for work everyday and she is always looking for new opportunities.

Bianca HLTA Swansea

Thank you for your professionalism and always accomodating me in many different settings, through going to these schools I have gained a lot of experience which has opened doors .

You are very reliable, friendly and helpful and I feel that I am valued for my qualifications and experiences

Tessa – Llanelli Teaching Assistant

I have been working with my account manager for about three years now. She has always found me plenty of work all year round and is always available to talk to for any problems and the problem are always resolved instantly.

I thoroughly enjoying working with my account manager as she is extremely helpful and very understanding.

I would always recommend New Directions to anyone interested.

Duncan – Teaching Assistant, Llanelli