Wrexham

My account manager is Ella Blythen. She is very helpful and has been a dedicated point of contact for me to be able to call when I needed help.

My highlight of working with New Directions Education is being able to work with some amazing children and the staff. I would highly recommend New Directions Education.

Amber, Teaching Assistant, Conwy

The highlight of working for New Directions Education is the security of knowing that they try their hardest to get you work and the weekly wages is so much better than having to wait for monthly wages. I must have been with New Directions Education on and off (when I get my own work) for 10 years now and find that they are a reliable,  honest, and hard-working agency that has always found me work.

Joanna, Teacher, Conwy

In all my time Ella, as well as her previous colleagues have treated  me with care and professionalism. I have nothing but praise for her through thick and thin, she has been understanding and supportive. I’m still not back at work yet but am never made to feel bad or pressured. She is amazing!

My highlight of working with New Directions education is having such a caring staff and how hard they work to find work in all the lovely schools and the variety that comes with it.

Mark, Teacher, Conwy

Natasha Cruse has been our school liaison for the past few months now and she is an absolute credit to New Directions.

She’s not only highly professional in how she deals with our school (on a daily basis sometimes) but she has shown innovation in her practices, making my life as a cover coordinator in school much easier. She is incredibly reliable, (and sad to say that has not always been my experience when dealing with supply agencies). She is enthusiastic and always happy  to help solve problems when we have them.

I cannot speak highly enough of Natasha and the work that she has done with us. Solely due to Natasha’s work, New Directions is now our school’s preferred supplier for daily cover.

Ysgol John Bright, Deputy Headteacher

‘Thank you to everyone at ND for all the support over these past 3 years, the excellent handling of the Covid crises and I do hope ND will keep up the amazing work it has been doing including amongst other things the webinar sessions which have offered a wide variety of topics and have been a greatly appreciated.’

I would also like to say a huge thank you to all the account managers I have met during the past 3 years. You have been a fantastic group of people, working ever so hard to keep the schools and us workers happy, which no doubt is not always an easy feat.

And finally, a big thank you to Natasha, who only has been my account manager since the summer term of 2021.

Secondary Teacher, Anglesey

My Account Manager is amazing! Ella Blythen always provides me with work and is always updating me on any upcoming placements.

She boosts my confidence and believes in me which is great. With many companies, you just feel like a number but Ella makes you feel really appreciated. She’s professional but also understanding and talks to you in such a friendly manner. For example; if she knows you had an exam in university or something, you can guarantee she will ask how you got on, that’s what I love about Ella being my Account Manager. She is approachable at all times.

New Directions Education flexibility has worked amazingly around me attending university. I have never really struggled for work and I have had long placements in schools which I have thoroughly enjoyed!

Corrina, LSA, Denbighshire

My Account Manager Ella Blythen has been brilliant from day one. From initial registeration all the way through to providing me work, nothing has ever been too much trouble. Whenever there is a query or problem she’s always really helpful. Help is either provided straight away or where that was not possible I’ve received a reponse within an hour or two.

I’m really pleased with the amount of work I’ve received through Ella and the placements I’ve been given.

I highly recommend New Directions Education.

Kelly, LSA, Denbighshire

My Account Manager Joanne and I have built up a good relationship.  I trust her completely  – she is competent, reliable, fair and understanding.  She has taken the time to get to know my strengths and now knows which bookings are suitable for me.  I know that she is always on the other end of the phone if needed.  She is a delight to liaise with and this makes a huge difference working for an agency.

Knowing that I can always depend on Jo and that she will do her absolute best for me.  I have every confidence in her finding suitable bookings for me and so far things have worked well.

I would highly recommend New Directions Education.

Anne, Administrator, Wrexham