Wrexham

The service provided by New Directions is of a very high standard, they always act promptly and our needs are always met satisfactorily.

Any problems are smoothed out very quickly and efficiently and I would be happy to recommend them to other schools.

Carol Fielden, Examinations Officer, Denbigh High School

I have recently had involvement with Shelley as she has successfully sourced good long term supply Teaching Assistants (TA’s) for Troi Rownd. Shelley listened carefully to our Centre’s specific needs and requests and was able to secure excellent long term supply staff, who are proving to be a great addition to our team.

I have found Shelley to be very professional, personable, friendly and helpful. If she is unavailable, Shelley has always returned my phone calls promptly and is always willing to listen and help. Shelley maintains positive contact with myself, throughout the term and positively inquires, without pressure, if we are in need of any further staff. Shelley has formed a good working relationship with myself and our Centre and we are extremely satisfied with New Directions.

Jean Davies, Teacher in Charge, Troi Rownd PRU

I started work at Queensferry C.P. School never having dealt with supply before. Shelley has gone out of her way on many occasions to explain things and help me to understand what is needed. On several occasions she has helped us out efficiently and promptly when we have needed a member of staff at short notice.

Shelley seeks out the best person for the job and has given us staff that have been with us long term with whom we have been very happy.

At least once a week Shelley will ring me to ask if we are happy with everything and to ask for feed back of each person sent by New Directions.

Shelley is friendly, polite and always eager to help.

Liz Joy-Camacho, Queensferry Community Primary

I am pleased with the service provided by my Account Manager at New Directions. I find her conscientious, thorough and accommodating.

Over the past few months she has gone over and above with regards to finding Ysgol y Grango suitable cover supervisors/teachers for short and long term cover.

I am happy with her work and will continue to use New Directions in the future.

Ysgol Y Grango – Tracey Prydderch – Supply Co-Ordinator

My Account Manager organised a long term sickness supply teacher for us at the start of the academic year. Sonia has now been with us for over a month. She has turned out to be one of the best supply teachers we have ever had.

Cindy Helyn-Jones, Business Manager, St Martins High School

I have used New Directions with my account mananger being the main contact for the past few years, with excellent results. Our requirements are fully understood and dealt with very efficiently to our complete satisfaction, the standard of the staff provided by this agency is excellent and we have not been disappointed. I find they have an excellent team who are able to and do meet our exacting requirements.

Susan Tinn, Supply Co-ordinator, Lakelands Academy

I am currently very happy with the service provided by the Secondary Team. New Directions have been able to help us fill two long term positions, with both candidates being of a high calibre. In addition, I have found New Directions flexible when it comes to charging for specific periods, rather than billing us on a block morning / afternoon basis, which during hard financial times, has been of great benefit. I would certainly recommend them to other schools.

Gareth Davies, Business Manager, St Joseph’s Catholic High School

A quick email just to let you know that we have been happy with the service provided by you through New Directions both with the day to day and longer term cover staff.

Wendy Scott, Supply Co-ordinator, Sir John Talbots High School