Candidate Testimonials

I first joined New Directions in July of 2014, the year I qualified and left college.

As of September I was on the payroll for work and although it was slow to begin with I started to get work as and when it was available. New Directions would call me and offer me a job for a morning, afternoon, sometimes all day. From January, I was offered work in one school which was meant to be 1 day, that then turned into 2, 3 days and then a week. Which then turned into 2, 3 ,4 weeks. In total I was there up until the beginning if January 2016 and since this New Directions have been able to offer me work relating to my speciality which is SEN.

I have been able to continue gaining experience within 1-1 roles of various natures and have loved every minute of my journey with them. Thank you New Directions.

Siobhan, Special Needs Classroom Assistant, Cardiff

I have had a great 6 months working for New Directions. I have had a long  term placement which was truly amazing and that was all thanks to my amazing Account Manager! I have worked as a teacher assistant for 15 years and have gained valuable experience along the way. Since working for New Directions from 2015, I have been given placements relevant to my experience.

If you were wondering which agency to choose I would say 100% go with New Directions.

There is plenty of work, training and I have never had a problem with pay.

They are a pleasure to deal with particularly my account manager,and I look forward to September.

Alison, Further Education Learning Support Assistant, Cardiff

New Directions have been able to get me work fast and sufficient to my lifestyle. Since working for New Directions they have been very understanding with the family issues that I have going on and have offered me alternatives to work. Since I had lost my job at the end of last year, my key worker for education has been wonderful in finding me permanent work to help with my issues.

Kelly, Additional Learning Needs Support Assistant, Cardiff

Since joining New Directions they have been very helpful. They provide work for me every day that I have been with them and feel they can’t do enough for me.

Jason, Additional Learning Needs Teaching Assistant, Cardiff

For a university student from another country it is not always easy to find a job related to the subject of studies. With the New Directions Education Agency I have had a great opportunity to work with children of all ages in different school environments and so supplement my knowledge with practice. I appreciate the positive approach from all the people in the New Directions ALN team and also the opportunity to ask for a support any time I need it. For me the New Directions Education Agency is an open door and everyone is more than welcome.

Kristyna, Modern Foreign Languages Classroom Assistant, Cardiff

My Account Manager at New Directions has been a great help at finding me a long term placement. Whenever I’ve had a query she’s always been on the boil at answering, whether by phone, email or text. When talking to her on the phone she is always friendly and shows an interest in me as a person.

Janet, Further Education Assisant, Cardiff

I currently work with New Directions Education, I have done for around a year. One of the highlights for me has been the day to day work that was always available before my long term was provided and I would recommend working with them.

My account manager is very reliable and I have been able to contact her when needed, whether by phone, text message or email. The communication and openness is really good and if there have ever been changes to make to my booking, they have been made promptly.

Karyn, Learning Support Assistant, Merthyr Tydfil

It is a pleasure to be an employee of New Directions. I have always been offered work according to my needs and my qualifications. My account manager has always been very supportive and  cooperative. The service provided is excellent and all the staff is very flexible. I always feel that my work is valued and I feel  free to discuss any matter that occurs at work. The procedure of registration is very straightforward and they keep their words on all aspects of employment. I am very thankful to the Cardiff branch to keep me working and feel job secured. Thank you New Directions – Keep up the good work.

Vana, Additional Learning Needs Teacher, Cardiff