Candidate Testimonials

I have an excellent relationship with New Directions. My account manager has a reassuring and understanding relationship with both candidates and schools which she has built up over a period of time. My highlight of working with New Directions is that it’s fascinating to see how different each school operates. Some good others excellent. It’s nice to see that there are no poor ones.

I would recommend New Directions to others.

Nigel, Teacher, Swansea

I have been with New Directions since last September, I have a good relationship with my Account Manager and the company. If I need anything I just ring and enquire, I have not had a shortage of work through the agency.

Amanda – Teaching Assistant, Swansea

I have enjoyed my relationship with my Account Manager who is always pleasant first thing in the morning and has a very warm personality. My Account Manager keeps me informed of my all my assignments and tries to get me the schools that I have had pleasant experiences. I will be placed in a long term placement from September 2016 and my Account Manager has accommodated all my criteria. I am looking forward to starting in September although I will miss my morning calls from him with his polite and warm voice. Thank you to my Account Manager for everything and to New Directions.

I would say my highlight of working at New Directions is that I find everyone in the organisation are trained to a very high standard which is rewarding as whenever I ring them, regardless who answers the phone I am treated with the same level of professionalism. I certainly would recommend anyone who wanted to get into education getting in contact with them.

Also I would like to add a well done to your IT department for having the most simplest and efficient Web portal which makes life so much easier as timer is of value to all of us and they have nailed it. Well Done.

Nita, Cover Supervisor, Cardiff

The communication is great and reliable. The account manager will always get back to me as soon as possible. My highlight of working with New Directions is the ease of working with them. I can count on my account manager to find work and take bookings. Even after moving quite far, I was able to get straight into work in my new county. The account managers have always been very understanding and have offered me lots of work year round. I would recommend New Directions.

Stien, Primary Teacher, Pembrokeshire

I found my Account Manager to be friendly, professional and efficient. He understood my circumstances and kept in touch regularly. My overall experience with New Directions has been very positive and I’d have no hesitation in recommending them or using them again, if my circumstances were to change.

Thalia L, Science Teacher, Cardiff

I regard my relationship with my account manager at New Directions as very good. He is a really good communicator, good listener and efficient in trying to obtain the right work for me. He has the right balance of trying to be persuasive, so that I can try new jobs, but never pushy and I would recommend his services. The highlight of working with New Directions for me is trying new positions that I would not have had the opportunity to do, had I been in a permanent contract. Given me a wider range of experiences which I can now add to my CV.

Sarah T, Science, Cardiff

When I decided to try supply teaching I had no idea what would happen. I went online and searched for agencies serving the areas I wanted to work in. One was New Directions.
I phoned up and never looked back. It was easy to register and my consultant made sure I was placed in a variety of schools in order to build up my contacts.
I’ve been in regular work almost constantly since starting. I’ve had a mix of day-to-day pre-booked and a long term post.
My current consultant is great and works really hard to get me bookings. Thanks to her I’ve had the opportunity to work in some outstanding schools.
It’s nice to get birthday and Christmas cards as well. I feel like a person and not a number.
Sum up in three words – it suits me.

Candidate Testimonial – Carol

I first heard of new directions when I returned from working overseas and had a phone call from the team informing me of the great work they do. I explained I had taken on a full time job at a bank close to home as I was yet to buy a car. She remained in touch with regular phone calls to understand my needs and support me back into teaching over the next year and I finally had confidence to leave my full time job and join new directions in September 2015.

It was so easy to register, one simple registration interview and I was ready to get to work!

New Directions and my Account Manager in particular has supported me since day one; providing options for long and short term work, support when required, NQT seminars and most importantly regular work that has seen me able to support myself and my partner through his training year.

I worked a long term placement at a college for six months of the school year and subsequently developed my abilities in my field this allowed me to successfully gain a full time teaching position starting in September and I couldn’t be more thankful to my Account Manager and the rest of the team for helping me achieve my goals!

I particularly felt comfortable working for New Directions as unlike other agencies they allow you to contribute to a holiday find meaning you are still paid during the holidays and also see anything you need on the online portal which is very reassuring with regards to pay and structure.

My account manager helped me through one of the toughest six months of my career. I was fresh from having other jobs for over two years after gaining teacher status and I was adjusting to life as a teacher once again. There were ups and downs at my long term placement but she was always at the other end of the phone to listen to me and support me in any way she could. She should be given high praise for her level of understanding and communication with candidates at any opportunity to provide guidance and be a friendly ear!

Supportive
Approachable
Adaptable

Rebecca – Testimonial