Candidate Testimonials

New Directions is the first agency I have worked for, therefore I don’t have much experience in working for any other agency.  However, I would not work for anyone else.

I’m always impressed with the service orientation I find when I interact with Yasmin.  She really listens carefully and gets my queries resolved very quickly.  Yasmin always responds to my questions almost immediately and addresses problems very effectively.  Yasmin is really easy to work with and seems to appreciate her clients.

I wholeheartedly recommend New Directions to all colleagues as the ‘full package deal’, a team full of cutting-edge talent, dedication and passion for their clients.

Laura, Administrator, Cardiff

My Account Manager has always been approachable, friendly, extremely helpful and professional, not sure we’ve had ‘issues’ per se but I’m sure if we did they would be dealt with in the same manner.

New Directions for me has been an ideal choice as with my health issues it has meant that I can be flexible on the days I work and those which I do not, so many thanks for all your help, support and above all keep the work coming!

Mrs H Sleigh – Supply Staff

New Directions helps me work around the days I am available for work, any problems or issues I have had have been delt with professionaly and with tact.
I have found New Directons to have been the best choice for work as work is always regular and simple to manage.

Miss R Clays – Supply Staff

My Account Manager is very polite and always talks on the phone kindly. She deals with matters sensibly and respectfully. Matters seem to be resolved in good times. I highly reccommend New Directions to anyone looking for Teaching work locally!

Miss J Rees – Supply Staff

My Account Manager was very efficient in dealing with my application to New Directions. The interview process was very well conducted and all of my questions/concerns were answered.

Holly is always very polite and helpful on the phone when arranging school bookings for me. I think that New Directions has been a good choice for me.

Mrs C Evans – Supply Staff

Having been registered with New Directions for a full academic year, I have recieved regular work, feedback and the majority of my time has been spent in long term placements. I’ve been quite lucky in that I haven’t had any problems that need resolving. I think that New Directions are a good company to work for because they have so much work available for candidates.

Miss C Griffiths – Supply Staff

Since being with New Directions everything has run smoothly without any significant problems or issues and I have always found my Account Manager to be a good communicator and very efficient at answering any queries that may arise. I always know I will get a prompt response and I am happy to be working for New Directions.

Mrs V Land – Supply Staff

I have found my Account Manager to be very professional and personable. As a job-seeker I have had access to numerous agencies advertising similar posts.

New Directions were the only agency that got in touch quickly, returned my calls and arranged for the registration process to take place quickly so we could get things moving.

I was eventually contacted by other education agencies but decided that I had complete faith in New Directions and did not need to look further.

Education is a very competitive and candidate driven market so your efficient response and friendly manner to my application has meant that New Directions will gain a new practitioner and you will be able to satisfy your clients needs. In the meantime I benefit from regular work in a variety of settings.

Mrs C Phillips – Supply Staff