Candidate Testimonials

I have been with New Directions now for just over 2 years. The team of staff in every department are always professional, friendly, helpful and do their best to find me work whenever I need it. They also give me feedback after a placement, which helps me to evaluate my own performance.

I have had varied work in different settings around Cardiff, mostly nurseries, but each setting is different. It has also been very helpful to take online courses such as Safeguarding, which has enabled me to learn all there is to know in current legislation and practice on the subject.

I understand that New Directions is now the recommended provider for agency staff in schools, play schemes and social care for Cardiff, the Vale of Glamorgan and Rhondda Cynon Taff, and I can see why!

Jennifer, Level 2 Teaching Assistant

Jennifer, Teaching Assistant

I have only been with New Directions for a short period yet I felt welcome straight away as Jen introduced herself from the point of registering.

I’m impressed and happy that when I have given my availability to New Directions they have offered me a position in a local school each time.

Kirsty, Learning Support Assistant

Kirsty, Learning Support Assistant

I would really like to thank Jen for all her effort and support during the last few months.

She was the key that finally opened the gate for me to get the permanent job that I was dreaming of! Her support is highly appreciated.

Thank you so much!

Samara, Level 3 Teaching Assistant

New Directions has helped me a lot to gain my experience in the teaching field – by giving me assignments in good schools.

I’m really thankful to Jennifer George – she always takes care of me and respects my view in every way. She is very friendly and understanding. I’m really very happy to have her as my consultant and I’m hoping her support will continue throughout my career.

Sharmin, Level 3 Classroom Assistant

Sharmin, Classroom Assistant

Fantastic team who are always on hand to offer advice and support and make me feel so proud to work for New Directions.

I’m lucky to have been in my current school for 11 months but have total faith and confidence that when this placement ends, the team move heaven and earth to find me another school.

Alison, Teaching Assistant

This is my third year at New Directions and I have no complaints. I have always had regular work and have been lucky to have 3 long term placements, the best being the one I am currently in as it has given me the experience of working in Foundation Phase and Key Stage 2, both of which I have thoroughly enjoyed.

The staff at New Directions have always been friendly and professional, like I said, I have no complaints at all.

Nicola, Newport teacher

“New Directions have been a great company to work with. They have provided me with work whenever I have been available and are always accommodating. New Directions also provide excellent in-depth training in many areas on a regular basis. Fantastic service and an excellent company to work with.”

Sadila, Teaching Assistant

Sadila, Teaching Assistant

My account manager has always been very attentive and has listened to what I wanted from a recruitment agency. From the original interview she has always matched assignments to my skils and has valued my expertise in education. She has informed me when they have been visiting schools to take my details with them and I like the fact that work is always close to where I live. Also the fact that once I got a contract for mornings she still found me work in the afternoons close by. I also appreciate the fact that my account manager recognised that I don’t always have my phone with me and has trusted me to carry out bookings. The fact that this company also has a holiday payment scheme is fantastic as in the past with other agencies it has been a struggle to cover holidays when the schools are closed and training courses are available relevant to current issues.

All in a fantastic company with brilliant staff well worthy of recognition for the fantastic job they do!

Maria, Supply Staff