Candidate Testimonials

I have been working with New Directions as a school caretaker since 2012. During this time I have constantly been kept in work, mainly in long term positions. My Account Manager is great, always very helpful and clear with her messages. She is always keeping me up to date and lets me know of any work or changes in plenty of time. She is always trying to accommodate me and my needs, and is fair with her pay if I am flexible. She is really nice, easy to understand and is patient explaining and repeating things if i need clarification.

Brian, School Caretaker

Since working for New Directions Education I have felt looked after. My Account Manager is friendly, positive, polite and professional and we have a great rapport. So much so, that I have decided to only do supply work for New Directions currently, and have not signed up to any other agencies due to her friendly demeanour, which I haven’t found so easily elsewhere. She tries her best to offer me work when she can for both long and short term cover and I have built a successful rapport with the schools I have worked in, and have really enjoyed teaching in them. I find my agent easily contactable and am able to ring her if I have any questions or concerns, she was very helpful in sorting out my holiday pay and tax code, and has helped me get an interview for a long term position. I only have positive feedback for New Directions, and my Account Manager -She’s fab!

Jennifer, Bristol Teacher

I would recommend the service of my account manager and the team at New Directions. I felt that the registration process was very thorough but did not take long to complete. My account manager was very professional at the interview and I feel that I have developed a good relationship with her. I was immediately placed in a lovely local school where I am very happy and I look forward to other placements.

Anita Tilley

My experience of New Directions and my Account Manager has been a positive one. She is friendly and polite and sends information regarding placements through as soon as I am off the phone. Recently I have had regular work through her and am happy that she is working to introduce me to a number of schools and to secure me placements where possible.

Michelle Williams

Everyone is really helpful, organised and you genuinely feel like the staff at New Directions care about the people working for them as well as what the schools want. I’ve had work almost every day and the online systems are really easy to use. Talking to other people in staff rooms everyone speaks well of New Directions which is definitely in contrast to some of the experiences others have had at different agencies. The interview process was easy as I didn’t have to travel very far and it was reassuring that so much care was taken with compliance issues.

Special thanks to you my account manager you’re fab at your job and have been really supportive right from day one.

Jenny Roberts Testimonial

I’ve never worked for New Directions before, but when I moved to Wales from Yorkshire, there was no question who I would turn to when looking for work. They’ve been great!

All of my dealings with New Directions have been through my account manager, she has been fantastic with assisting me to update my DBS. Also with my placement in Schools, the schools I have been sent to have been selected well and I’ve really enjoyed working with a variety of people.

The best thing about working for New Directions is the flexibility.

Suzzanne Wheeler

Your service has been excellent thank you. Interview was thorough and efficient and chasing up references was proactive.
The agency always have somebody available to talk to and there is a good supply of work so far. Thanks!

Kirsy Ashton

When I attended my interview I was made to feel very welcome by my account manager and the other staff I came in to contact with.

I was given all the information I would need about joining New Directions, the process was explained clearly and my questions answered well.

I was contacted by phone by Sarah on a regular basis to update me on my application and when a position became available she went through the details of the role and once again answered my questions.

Since starting the position I have received emails and text messages about courses and work opportunities. I have also been visited by my account manager at school.

Amanda Liddiard