Candidate Testimonials

I have always found New Directions Education to be professional, friendly and dedicated to finding you work. You get a dedicated consultant, in my case a lady who knows the supply market very well and has been an education consultant for six years.

Communication is excellent and I feel that New Directions really listens to what you want and the type of schools you want to go to. There are no problems with pay issues as the rate is explained before you go into the school, another plus is that the school complete the time sheets online so there is no waiting around to get time sheets signed. I have no hesitation in recommending New Directions Education to any supply teachers or to any school.

Marcus, Secondary Teacher

Over the years I have worked for five teaching agencies. Therefore I have a wide experience of dealing with staff. Against this background I can clearly state that my Account Manager can be compared most favourably. Fluent in Welsh and English, my Account Manager is always in the office on time, for early morning calls.

Her manner is without exception, polite and helpful and never curt. With professional skill, my Account Manager goes the extra mile to fit me into the most suitable booking, and is always open in her advice and flexible.

My Account Manager has the gift of making you feel, that you are her only client, plus she has a pleasant sense of humour. As a New Directions employee, my Account Manager certainly gives value of money to her employers.

Candidate Testimonial

Since qualifying as a teacher in 2010, the team at Wrexham New Directions have been fantastic. They have regularly provided me with work in my local area which has helped build my confidence in my teaching, and at tackling new challenges.

Without New Directions I would find it extremely difficult to find regular work and as a consequence would possibly have to give up teaching as a career. New Directions is and always has been the only teaching agency I have signed up to. I am completely satisfied with my Account Manager and what the Wrexham branch are doing for me at the moment.

My Account Manager is always friendly and bubbly on the phone (even at 7:30am!!!) and has a fantastic personal approach. I would definitely recommend my fellow NQTs to sign up to the Wrexham branch of New Directions.

Newly Qualified Teacher (NQT) Testimonial

I am a candidate at the Wrexham branch of New Directions Education. Over the last academic year, my Account Manager has been very friendly, approachable and supportive in her role. She has found me regular work and repeat bookings throughout the year.

My Account Manager has good relationships with the schools she looks after. She frequently reports back to me with feedback from the schools I have worked within, and equally asks me for my feedback on the school. This has helped me gain confidence in my work.

Supply Teacher, Coedpoeth, Wrexham

My Account Manager is very enthusiastic and is always keen to find candidates work. She always comes up with new work when assignments are coming to an end. She keeps in touch with everybody, and always lets us know if there are any issues or queries with pay or bookings.

My Account Manager is a pleasure to speak to on the other end of a phone.

Supply Teacher, Wrexham

I would just like to take this opportunity to thank New Directions for being such a great agency and for their assistance in helping me gain my confidence back and find me work. The staff at New Directions are always polite, friendly and willing to help they always call me to see my availability and are constantly actively working on my behalf to find me work in local schools.

I have recommended New Directions to quite a few people as they are a great agency who are keen to get candidates out to work. I have been with the agency since February 2012, and have only had about five days where I haven’t been given work. The majority of my work from New Directions has been long-term positions, and all consultants go that extra mile to help me out. A big thank you to all at New Directions you really do a fantastic job!

Mrs Brettle, Supply Staff

I had reservations on registering with another agency due to already being with several, and not happy with the service. However on registering with New Directions I met my Account Manager and my initial observation of her was how professional and pleasant she was. She was a great listener and very honest in what she could offer me. I liked her response when I said ‘I do not want to be promised work and there is none as I have had this promise previously with other agencies’ to that she replied ‘my job is to get you out there, or there is no point in me sitting in this office’.

I admired her for that, in my opinion my Account Manager is a credit to New Directions – she is honest and to date has done what she said she would do.

Ms W Halls, Supply Staff

I registered with New Directions late last year at the Birmingham city centre office. This was a pleasant building and easy to find. My Account Manager made me feel very welcome and at ease as she explained about New Directions, their aims and achievements so far.

The information given to me has since proven to be accurate and very informative. This has left no room for uncertainty or doubt. I know exactly what to expect from New Directions, my consultant and myself.

I have worked at several placements this year and my Account Manager has always made sure that I know and understand the directions to a new building and what will be expected from me when I get there. As such I walk into every job with confidence. Any concerns or questions I might have are always answered quickly and with clarity. I hope to continue to work at New Directions and would recommend the Birmingham team to others.

Ms Neill, Supply Staff