School Testimonials

As head teacher I have been using the services of New Directions for over two years. I find that the service they provide is excellent. The staff are approachable and ensure they match the right Teacher/Teaching Assistant to our needs. We use New Directions both to cover teaching and non teaching staff.

The pricing structure is clear and this helps to manage already stretched budgets. The invoices are processed quickly and communication is excellent.

I would highly recommend New Directions.

Llandysilio Church In Wales Primary School – Mrs A Williams

We use New Directions on a regular basis and are very pleased with the service.

Our Account Manager is always helpful and will make sure we get the supply teacher we are asking for. She will even ring later in the day to check if everything is ok.

I would recommend New Directions for the fast and efficient service they provide.

Guilsfield C P School – Mrs M McManus

We have used New Directions supply service for at least a year now and find the service is reliable and efficient. It saves time rather than ringing through a supply list, they do this for you.

We are able to find out information about the supply teachers ie: where they have worked and how they got on.

Invoicing is prompt and staff are approachable and friendly.

Carreghofa C.P – Mrs C Pritchard

As a HeadTeacher of two Primary Schools; Ardwyn and Oldford I am very satisfied with our Account Managers standard of work she is particularly helpful in finding a welsh speaker.

A Teacher provided by New Directions is potentially able to have a job because of your introduction to us.

We appreciate the loan of the goal for fundraising and the support with prizes.

Our Account Manager is personable and helps us find emergency solutions, and takes feedback for each booking.

Ardwyn Nursery And Infants School & Oldford Infants – Mrs Y Naylor

We have used New Directions for some time now and Holly has been our main point of contact. Holly is always helpful in finding the right person to suit our needs. She is mindful of the very young age of our children and the need for the most suitable individual. Follow-up calls are always made to provide feedback on new staff.

Any specific requests have been honoured as far as possible, for example when the school needs a particular supply teacher with specific skills. On occasions we have needed a member of staff urgently, and Holly has always done her best to help us solve this issue. Holly is consistently polite and professional.

Holly is also helpful and supportive during community events, ensuring that useful resources are shared – always appreciate the football goal for the Summer Fair! Thank you.

Gungrog Church in Wales Nursery & Infant School – Mrs J Baldwin

I may get a telephone call at 7.30 a.m. from a poorly teacher. I know I can telephone Holly immediately, leave it with her, and be reassured she will find our school a supply teacher for that day.

If I have advanced warning of supply staff needed, I will email her with the details and she very quickly comes back to me with options.

There are some very good supply teachers with New Directions, and we never hesitate to contact Holly for our requirements as she offers a quick,quality service, at all times.

She meets our needs by always making sure she asks which year group we need to cover, and then supplying someone who is suitable.

When she visits us, by prior appointment, she understands how busy we are and ensures she relays any information to us in a quick and very professional manner.

It is always a pleasure to see her.

Ysgol Maesydre – Carol

New Directions has always been a great help to us whenever we have requested supply. Our Account Manager Holly always deals with queries and requests in a professional, polite and friendly manner and I do not think there has ever been an occasion where she hasn’t been able to help us fill a supply vacancy, even when we have given her really short notice. Holly always phones to see how the candidate she has supplied is getting on and is happy to receive feedback about their work, whether positive or negative.

New Directions are always my first choice for supply. Their costs are reasonable and Holly has always been able to help us fill a vacancy when they arise. I feel confident that if I phone Holly, she will get the job done! She has been great!

Bryn Offa C.e Primary – Kathryn

I would just like to say that we have used New Directions a lot in the past year to cover TA posts and have always had excellent service.

The needs of our particular school have always been considered and great effort has been placed on trying to match the person to the setting.

Sarah Morgan, Headteacher

Birchgrove, Headteacher