Testimonials

Brookdale has used New Directions for the past few years, with excellent results. The service which we have received from New Directions is of a very high standard, they always act promptly and our needs are always met satisfactorily.

Our account manager Jennifer is very professional, personable, friendly and helpful. Jennifer maintains positive contact with myself and Headteacher and has formed a good working relationship with us.

We would not hesitate to recommend Jennifer and New Directions.

Mrs K Dodd, Office Manager, Brookdale Primary Testimonial

New Directions have always provided Heybrook Primary with an excellent service and deal with any issues quickly and professionally, going the extra mile to ensure we get an excellent service even at very short notice. Supply staff are of a high standard and New Directions comply with all legisltions.

Carol Gibson, Heybrook Primary School, Rochdale

I would like to recommend to you a company to whom we were introduced to earlier this year.

New Directions, a local to us supply staff agency, has since proved to be an invaluable source of quality staff, teachers, teaching assistants and playworkers.

From the very start of the process, a phone call at all times of day or via email, our request has been handled with courtesy and efficiency resulting in our short-term staffing problems being speedily remedied.

Staff details are forwarded giving peace of mind regarding suitability for the post and details of all safeguarding checks along with cost. I have to admit, the cost of this service is very competative! A bonus!

All in all I heartily recommend New Directions as a company which will make your life that little bit easier.

Irene Yeoman
Bursar

Meadow Primary School

New Directions provide a very personal and professional service. Our consultant understands our school’s particular requirements and works to provide the best quality teachers for us. As an OFSTED outstanding school, the quality of teachers we are supplied with is essential. We can rely on a suitable person being provided for us by New Directions as they appreciate our high standards, even at very short notice. The information we are sent on the supply staff is efficient and informative.

Julie Allanson
St Bernard’s Primary School

St Bernard’s Primary School

I joined New Directions as I was feeling very jaded from the treatment of the agencies I was already working for. Pay rates were low, I felt I was treated as a commodity by the agencies. They never returned calls or bothered with you unless they wanted you. From the off with New Direction there was something different. The initial enrolment interview was a pleasant occasion, I got to meet all the staff I was going to deal with, they listened to what I wanted. Within days of being cleared I was offered work, the pay was much better. After my first day Sam called to ask if I’d enjoyed the school and all was ok.
I have worked for New Direction exclusively since that day on occasions turning down more money, for the simple reason that the agency is honest. I get treated fairly and as a professional, I’m listened to and someone is always available for me. I can’t praise Sam and Eve enough at the Wirral branch, they have kept me going and provided support on the tough days being a supply teacher can bring.
If you are looking for a honest, reliable and professional agency, look no further! If you are in the North West ask for Sam or Eve.

Clare Stubbert

I have been working for New Directions for 21 months and Rachel has been my Account Manager. She is always pleasant, helpful, and courteous. I have been practically fully employed since working for New Directions and Rachel’s very communicative when sending me to a new role.

I have encountered a few problems along the way and Rachel has been very supportive and we have an excellent working relationship. I cannot recommend her highly enough and know I can rely on her to find me employment which fits in with my lifestyle as I am a single Mum with a teenager at home.

Linda, Administrator, Rhoose

I am happy with the level of service and the immense support received from Rachel. This means she cares for her employee’s professional needs in the work place and also she enquires candidates constantly to ensure that everything goes well according to New Directions and the schools guidelines.

Estelina, Cardiff, Fairwater High School

Length of time working with New Directions: 5+ years

Description of relationship with New Directions point of contact: We have always had a very positive relationship with New Directions. Our school has frequent contact with the agency and we communicate several times each week, sometimes daily. One of the main reasons that we continue to work with New Directions is because of the totally reliable service provided by Jess, our Account Manager.

Highlight of working with New Directions: Jess and the office team provide a friendly and professional service and we feel able to discuss any issues that arise in connection with the agency workers openly.

Would recommend New Directions? : Yes

Additional comments about New Directions: We would just like to say Thank-you for the wonderful support that New Directions continues to provide!

Dyfi Allen, Supply Co-ordinator, The Hollies Special School

The service provided by New Directions is of a very high standard, they always act promptly and our needs are always met satisfactorily.

Any problems are smoothed out very quickly and efficiently and I would be happy to recommend them to other schools.

Carol Fielden, Examinations Officer, Denbigh High School