Testimonials

Good working relationship. Very clear communications and impressed with the service I have received. Very reliable and have been in contact on a weekly basis which has been great. Showed a genuine enthusiasm when giving feedback from schools and a really great attitude. My highlight of working with New Directions was being told by my point of contact that I am in demand from a number of schools. I am grateful that Michelle was able to place me in these schools as an NQT.  Michelle has been fantastic as I have mentioned above. I’ve been very happy with her service and the company in general. I would recommend New Directions.

Matthew, Newly Qualified Teacher, Swansea

Rachel has been an excellent agent so far. She keeps in good contact with myself and although I am currently on a long term placement if anything comes up that she thinks I may be interested in she lets me know. She is readily available to speak to and always gets back to me if I leave a message for her.

Karla, Administrator, Barry

I just wanted to send a short note expressing my appreciation for the way Eve has looked after myself and South Wirral High School since the beginning of October.

Eve has obviously ‘stepped up to the plate’ and has shown a good understanding of the school’s requirements and has been more than helpful in ensuring the smooth running of the school day.

The candidates she chooses to send into SWHS continue to be of a high standard and I am happy that we are building a solid, professional team of Cover Supervisors that will benefit the students and be a credit to New Directions.

Dave Hales, Cover Co-ordinator, South Wirral High School

Rachel is always very helpful and professional and communicates to keep me informed at all times. She is pleasant, polite and reliable and she makes working with “New Directions” very easy and enjoyable, Thank you Rachel.

Karen, Administrator, Vale of Glamorgan

I have an excellent and friendly relationship with Gemma, my Account Manager, and she is always helpful and easy to talk to. We receive a very reliable service teamed with a good calibre of staff.

I have weekly contact with New Directions and all the staff are very friendly and helpful on the telephone.

I would definitely recommend New Directions.

Secretary, Primary School, Torfaen

Our Account Manager, Michelle provides an excellent service for our school. She has an understanding of our requirements and always manages to allocate relief teaching staff who she knows will fit in well within our establishment. Communication is always good and teacher passports are sent to aid our DBS vetting system. New Directions provides a professional service to our school with competitive rates. The supply teachers sent are of a high standard and feedback and monitoring is always required by the agency which further enhances the provision provided.  We would recommend New Directions.

Waunarlwydd Primary School, Swansea

We have been very happy with the service provided by Rachel Bourne and New Directions, keeping updated and informed throughout the time that Karla has been with us. We would be happy to utilise this service in the future if necessary.

Lin Richards, Supply Co-ordinator, Bryn Hafren Comprehensive

The service and support I have received from Rachel since she took over as my Manager/Supervisor has been outstanding. Rachel is very approachable and supportive and I always feel extremely comfortable in contacting her with any issues or problems I have had, and always found these to be resolved to my satisfaction.

Alison Sheppard, Administrator, RCT

Rachel Bourne has been an excellent advocate and link person at New Directions in regards to supporting placements and employment of support staff placed at our school.

Michelle, Supply Co-ordinator, Ferndale Comprehensive School