Testimonials

Matt is a great account manager. He maintains regular contact with me and is always friendly, polite and chatty on the phone. He keeps me up dated with work and information regularly and tries to solve queries I have as quickly as possible. He takes interest in me as a person and has enabled me to have opportunities working in an ALN school though contact with another account manager and helped me to secure a long term supply position. When I have left messages for Matt both telephone and email he always response very promptly.
Highlight of working with New Directions: Being able to secure a long term supply contract with the help of New Directions and Matthew at Heolgerrig Primary School.

Emma – Teacher from Merthyr Tydifil

The highlight of working with New Directions is the continuity and reliability.

My Account Manager is both reliable and proactive. She thinks ahead and is helpful. This is very important for continuity and for providing professional teaching customised to ND clients requests. During the year as a supply teacher one builds up a relationship of trust with some schools and their staff and Nadine understands that and books accordingly.

Iuliana, Primary Teacher Newport

I have been working with New Directions for a number of years. My Account Manager is a friendly and efficient point of contact for me. I managed to secure a long term supply contact early on in the academic year but Nadine continued to keep in touch and make sure all was well and I was happy with my role.

One of the highlights of working with New Directions is that they always supplied me with work when I wanted it and I never felt any pressure to work a whole week as I wanted to be a part time basis. That being said I didn’t feel I was at the end of the line for work as I always had a steady stream of work that was sufficient for my requirements.

I would highly recommend New Directions and quite simply thank you for helping me continue to teach.

Sarah, Newport Primary Teacher

I heard about New Directions whilst on supply with another agency. It was easy to register and I had a brilliant interview that boosted my confidence. Although the first few weeks from the start of the new school year are initially tough to find day to day work work whichever agency you use, I’ve then had plenty to keep me busy, especially SEN work in various settings. I’ve been really lucky to be in a placement since February and am even luckier to be back there from the start of this new term!! I’ve done a lot of online training with New Directions, something I’ve not been offered elsewhere and am really pleased that I’ve been able to do Team Teach and Paediatric First Aid, 2 courses that I’ve waited a long time for. My lovely consultant Jen is my saviour, she listens to me witter on when I’ve had a brilliant experience at a school and puts up with my moans and groans when I’ve not liked somewhere!!! She is well aware that I need a job and is always positive and encouraging. She actively gets me work which plays to my SEN and Early Years strengths, caring about my general welfare and me as a person. It is like having a younger sister and I am lucky to have a really good, positive relationship with her (she rocks!!!)
Summing up in 3 words? Lovely, fabulous, positive!

H. Morgan, Level 3 Learning Support Assistant, Wirral.

Just wanted to let you know that the team teach training went really well. I was impressed that New Directions have their own trainers and seem to really look after their supply staff.

Lorna, Primary Teacher

Having worked with New Directions for a few year, my relationship with them is great. Communication is great, I receive texts or phone calls almost daily and my Account Manager is really friendly and open.

One of the goods thing about working with New Directions is the website. It’s easy to record your availability, see your bookings and confirm what schools you’ve been in during the week and I would have no problems recommending New Directions.

Cathy, Primary Teacher Newport

I have worked with New Directions for over 5 years. I am contacted on a weekly basis to select placement of work. My relationship with my Account Manager is fine. The communication is good and I’m kept updated with days to work or cancellations.

The highlight of working with New Directions is that they always find you work in the areas that you choose and how often you wish to work. I would definitely recommend New Directions.

Janet, Primary Teacher Newport

I have been working with New Directions for the last year and have built an open and approachable relationship with my Account Manager. Nadine always ensures that I am comfortable with placements in schools and is very understanding towards my other commitments.

My highlight of working with New Direction is that I have been able to go to schools I enjoy and that I am happy to work in, and would be happy to recommend people to the agency.

Sheikh, Primary Teacher Newport

I have been working with New Directions for the last 3-5 years. My account manager has always been aware and sympathetic to my strengths and experience when placing me with any school, and a highlight of working with New Directions is that each placement has been a challenge and interesting for my development.

Having worked with other agencies I can honestly say that the support, availability and people at New Directions are a pleasure to work with and I would definitely recommend the agency to other teachers.

Rhys, Primary Teacher Newport