Testimonials

Kirsty was always cheerful, professional and encouraging.  She’s contacted me regularly, offering suitable placements, showing consideration of my preferences with regards to travelling distance, frequency of work etc.  She was also very understanding when I had a problem in one particular class, and dealt with it discreetly and effectively.  Her bookings were always reliable, stating the class I would be in so that I was able to prepare.  Kirsty was a pleasure to deal with, always willing to listen and she made my introduction to supply teaching as smooth and comfortable as possible.

Betsan, Teacher, Carmarthenshire

My relationship with Kirsty has honestly been quite amazing… you see this is my first ever job and Kirsty has always been there to answer my calls and answer any questions that I may have. If I’ve been stuck in the past and really needed some advise or help she has been there, she has been my rock of support and I honestly don’t know what I would have done without her. I honestly enjoy speaking to her on the phone and have a laugh with her when we do speak, which is really lovely and you need that when working with a company like New Directions, you need to feel like you are part of the team or part of the family and Kirsty has done everything for me and helped me so much more than I could ever have asked of her. She’s amazing!

To be honest, the biggest highlight is working with such amazing, bright funny and witty children. It is so surprising how much these children can have an impact on your life and they make each day so much brighter with their smiles! I love being able to be a part of their lives and helping them to move forward in their journey toward the future… the only bad thing is that I am running out of walls from all the drawings they have made me!

Steffan, TA, Swansea

It’s been great working with Kirsty. She’s always a friendly and supportive voice. I’ve learned a lot from working in the schools. I feel lucky to have gone to an excellent first aid training day at New Directions, everyone there has been really supportive, and I really appreciate that.

Toby, TA, Swansea

I have been registered with New Directions for over a year and have been more than impressed with them as an agency.

Their communication with me and the school with which I am placed is excellent. Kirsty in particular has shown genuine interest and concern that I am happy, both in the role and the school itself.

I have worked for other agencies in the past and from experience, I would suggest that New Directions are one of the better ones and would therefore recommend this agency.

Marie, TA, Swansea

I am a Primary School Teacher currently working for New Directions. I am contacted for work through Kirsty or Josh. They work hard to find work for me in advance, which suits me very well. I like the amount of work that New Directions are able to find because they are such a well-established agency. I find that New Directions is understanding of when I am unable to work certain days, whereas previous other agencies can be quite pushy and have pressured me into working, this has never been the case with Kirsty or Josh.

Rhydian, Teacher, Carmarthenshire

Kirsty has been amazing! She has helped me with anything work-related that I have needed and answered any questions I asked. My experience with the company is very good so far with the highlight being the flexibility to work around my day-to-day life. I would recommend New Directions.

Kaitlyn, TA, Swansea

I am always kept up to date with bookings, courses etc & I’m enjoying my time with New Directions.

Lisa, TA, Swansea

Joe supplies Teacher Assistants and Teachers for my school – often at very short notice. He is always willing to go beyond what is required – looking at how best to serve the school not just fulfil a supply need e.g looking at medium-term placements and sourcing staff who have worked at the school before. Excellent communication no matter how early or late.

Headteacher, Cardiff

“I have been with New Directions for just over 2 months. When I first got in contact with New Directions I spoke with a lady called Laura who looks after me now. Laura talked me through everything and explained how everything will work and helped me enrol with New Directions. Laura has been a great support and is always there whenever I need her. Laura got me into work as soon as she could and took into account that I don’t drive, so she always made sure I could get to the place I was needed. I have currently been in my placement for 3 weeks now and I really love it. Laura always contacts me to see if I am okay and to make sure I don’t have any worries. I would recommend New Directions to anyone who wants to get back to work and to definitely work with Laura”.

Candidate, Wrexham