Testimonials

Since joining New Directions they have been very helpful. They provide work for me every day that I have been with them and feel they can’t do enough for me.

Jason, Additional Learning Needs Teaching Assistant, Cardiff

For a university student from another country it is not always easy to find a job related to the subject of studies. With the New Directions Education Agency I have had a great opportunity to work with children of all ages in different school environments and so supplement my knowledge with practice. I appreciate the positive approach from all the people in the New Directions ALN team and also the opportunity to ask for a support any time I need it. For me the New Directions Education Agency is an open door and everyone is more than welcome.

Kristyna, Modern Foreign Languages Classroom Assistant, Cardiff

My Account Manager at New Directions has been a great help at finding me a long term placement. Whenever I’ve had a query she’s always been on the boil at answering, whether by phone, email or text. When talking to her on the phone she is always friendly and shows an interest in me as a person.

Janet, Further Education Assisant, Cardiff

I cannot thank my account manager and the Team at New Directions enough for a superb service. Throughout the school terms my account manager has been more than helpful, despite the fact that our planning and needs change last minute and daily. I would have been tearing my hair out had it not been for the professionalism shown by all the New Direction staff I have encountered.

When we come to delivery of service, my account manager and the Team are invaluable, finding me the right member of staff for the right session, matching skills and availability to ensure continuity for our children and parents.

I would like to add that my account manager’s speedy reply to emails and telephone calls plus her ability to sort out every problems that arose, meant that there was someone I could rely on and make contact with immediately. Her wealth of knowledge with regards to staff ‘on her books’ made each panicked phone call reassuring.

I am so grateful on behalf of Flying Start Cardiff I would like to thank my account manager and her team for the excellent service we’ve received and would unreservedly recommend New Directions to anyone.

Caroline, Flying Start Cardiff

I currently work with New Directions Education, I have done for around a year. One of the highlights for me has been the day to day work that was always available before my long term was provided and I would recommend working with them.

My account manager is very reliable and I have been able to contact her when needed, whether by phone, text message or email. The communication and openness is really good and if there have ever been changes to make to my booking, they have been made promptly.

Karyn, Learning Support Assistant, Merthyr Tydfil

It is a pleasure to be an employee of New Directions. I have always been offered work according to my needs and my qualifications. My account manager has always been very supportive and  cooperative. The service provided is excellent and all the staff is very flexible. I always feel that my work is valued and I feel  free to discuss any matter that occurs at work. The procedure of registration is very straightforward and they keep their words on all aspects of employment. I am very thankful to the Cardiff branch to keep me working and feel job secured. Thank you New Directions – Keep up the good work.

Vana, Additional Learning Needs Teacher, Cardiff

I have a very good relationship with my Account Manager and her team. She regularly updates me with work opportunities and communication is easy when asking for time off.

In addition, the pay that is accrued for holidays is always a bonus. I would certainly recommend New Directions to anyone.

Rhys, Cover Supervisor, Welsh Language Medium, Cardiff

Thanks to New Directions I have not only been given a long term position with a school, I have also been asked to stay on full time. I’m so glad I applied to work with New Directions not only am doing the job I love, I’m supported by a fabulous team which makes going to work enjoyable, and I feel valued.

Carol, Teaching Assistant, Cardiff

New Directions have found me assignments which I have thoroughly enjoyed. I have rediscovered old skills and developed new ones, all while feeling like a valued member of a team.

Jess Modern Foreign Languages Teaching Assistant, Cardiff