Testimonials

I have been working with my account manager for about three years now. She has always found me plenty of work all year round and is always available to talk to for any problems and the problem are always resolved instantly.

I thoroughly enjoying working with my account manager as she is extremely helpful and very understanding.

I would always recommend New Directions to anyone interested.

Duncan – Teaching Assistant, Llanelli

Having heard from friends that NDE was a great organisation to launch oneself into the job market, I proceeded to register myself with the Wirral Office.
I was met with friendliness,professionalism and efficiency!
Since my initial experience of registering with the company I have continued to be impressed by their service, kindness and approachable manner as well as the way in which they have matched my skills with the many placements I have enjoyed.
I would particularly like to recommend Account Manager, my point of contact in that office for her noteworthy attention to detail, consistent follow up and kindness.She has been a great encouragement to me as I have transitioned into a new region and job market.

For me my Account Manager reflects your company well in these three words…..Professional, Efficient, Accommodating

Testimonial from Susan, Wirral teaching assistant

I feel that I have a great working relationship with my Account Manager. She ensures I have work every week. She is very honest and open with me and is easy to talk to. I always revive my text notifications to confirm my work and I will also receive a phone call to see how I am and further confirming my work placement. Through New Directions I have made so many connections with different schools. It has given me insight to what I’m hoping to do in the future. My highlight however has to be working for one school in particular, I really enjoy working there and it’s such a great school with friendly staff and great students. I go to this school on a regular basis, and without New Directions I would not have been able to get the connection I have with this school.
I think it’s great that New Directions offer support and even online training. I feel very honored that I have such I good connection with the school that I attend regularly, and it’s thanks to New Directions.

Tanya, Cover Supervisor, Cardiff

Thank You New Directions for being very committed to sending the right candidate at all times. This has had a positive reflection on our school and pupils. We can always rely on New Directions to deliver supply as and when we need them and at the shortest notice possible.

Great team work from all the staff!

Linda, St Francis Primary

My Account Manager has done a great job helping me find work this year, she has found work that suits me and is local to me, and she was extremely kind and supportive when I had to take a period of time off due to illness. Thanks for all your hard work.

Amy, Classroom Assistant, Cardiff

I’m so thankful to my Account Manager and all the team at New Directions. They have helped me change my career path and now I get so much more time with my children. The team are kind, polite and very good at finding you the perfect placement. I have worked solid since January and loving every minute.

Clare, Long-Term Teaching Assistant, Cardiff

Right from the start, New Directions were friendly and welcoming. In interview my account manager immediately understood my needs and provided the reassurance and information I needed about moving to supply. She has always been a happy voice at the end of the phone and has accommodated my desire to work in certain schools or the times I couldn’t work.

I have had such a range of offers over the last year, from long term positions, forest school PPA, to support for learning. My highlight is being rebooked for my local school where I love working. It’s great to have a chance to build relationships within a community despite being on supply.

Thank you for a great year!

Charis, Supply Primary Teacher, Monmouthshire

New Directions was recommended by a colleague. The registration process was well organised and great care was taken to identify the type of roles I was seeking. The Wirral office is by far the most professional and friendly team I have encountered – head and shoulders above other agencies. My account manager is always very supportive and I have been offered a range of good roles, all within reasonable distance of my home. Other advantages to being with New Directions are the online availability calendar, the efficient payment system, and the provision of excellent free training courses. I really can’t recommend them highly enough.

MB, Secondary Teacher

How did you hear about New Directions?

I relocated and searched 2 agencies to sign up with. New Directions were rated highly and turned out to be more efficient and organised.

Was it easy to register?

Easy and friendly process. I was quickly set up on their system and ready to work.

How have you found your experience with New Directions? How did we help you find work?

I have never had a day without work since working for New Directions. Most of the time I have known where I am working, for the rest of the week saving the stress and uncertainty of not knowing where you are going to be working on a day to day basis. New directions staff listen carefully to your preferences in terms of distance you would like to travel, schools you would like to teach in and subject strengths making the experience a lot more enjoyable. I have had two long term positions through New Directions which I have both really enjoyed and am grateful for New Directions putting me forwards for.

The results achieved

In all the time I have worked with New Directions, there has not been a day I have not had work.

Why were we the best choice for helping you find work?

More organised than other agencies, well known and respected by my local schools.

Is there anything outstanding your account manager did?

Put me forward for a job interview I would never have applied for (SEN) but which I thoroughly enjoyed. The account manager also keeps in contact to make sure you are enjoying where you work. Even when you have work, they keep you in mind for future jobs and have a vested interest in your career.

• Sum up New Directions in 3 words…
Efficient, Caring, Helpful….. “Simply the best” 🙂

Lauren, Secondary Teacher