Testimonials

It has been an absolute pleasure working with Yasmin. There can be a lot of unknowns and inconsistencies while working as a cover teacher. All kinds of problems can arise and it’s comforting to know that someone as organised and professional is working hard to ensure I have up to date information and anything else I need. Not only that, I know that even if I’m called in to teach with minimal time to prepare, Yasmin will have my back. A consumate professional, I look forward to working with her more in the future.

David – Lecturer, Cardiff

Thank you so much to Kate at New Directions for the excellent service she provides to our school on a daily basis.  The staff she provides are always very efficient and courteous and always interact well with students and staff.  One supply who is regularly here even joined our Learning Support Assistants on their recent Christmas party!!  Keep up the good work Kate, as its very appreciated.

Tina – Supply coordinator

As new users of your service we have been very impressed with the care and level of service provided by our New Directions Account Manager.

Nothing is too much trouble and she always endeavours to meet our needs.

Castle Caereinion Church In Wales School – Mrs J Baker

As Headteacher of Hafren Junior School I have been using the services of your company, New Directions, for the past year. The teachers supplied have been very professional, skilled and friendly. All teachers have arrived in good time, settled in quickly and undertaken any duties requested by myself or the Senior Management Team.

The teachers have taught to a good standard from their own bank of materials or from the class teacher lesson planning. The cost of the service is negotiable and reasonable when viewed against teacher rates on Eteach. Furthermore, New Directions staff have never failed to provide a good supply teacher for cover at my school (irrespective of the timescales I have given for this) and always ask for feedback on their teachers with the view to improving the quality of service – this is an excellent aspect of the New Directions service.

I therefore highly recommend New Directions.

Hafren Junior School – Mr H Jones

As headteacher I have been using the services of New Directions for over the last two years. I use their services frequently as they have they have proved to be very reliable and are able to supply teachers who do a good job. The service provided is always very professional without being overbearing and they will telephone from time to time to check if everything has been running smoothly.

The actual teachers supplied via New Directions have been both professional and courteous and willing to take on board what class teachers have asked them to do. The cost of the service is very advantageous for us a school in the face of very tight budgets. Based on the service provided to us to date, I would highly recommend New Directions.

Arddleen CP School – Mr K Bowyer

As head teacher I have been using the services of New Directions for over two years. I find that the service they provide is excellent. The staff are approachable and ensure they match the right Teacher/Teaching Assistant to our needs. We use New Directions both to cover teaching and non teaching staff.

The pricing structure is clear and this helps to manage already stretched budgets. The invoices are processed quickly and communication is excellent.

I would highly recommend New Directions.

Llandysilio Church In Wales Primary School – Mrs A Williams

We use New Directions on a regular basis and are very pleased with the service.

Our Account Manager is always helpful and will make sure we get the supply teacher we are asking for. She will even ring later in the day to check if everything is ok.

I would recommend New Directions for the fast and efficient service they provide.

Guilsfield C P School – Mrs M McManus

We have used New Directions supply service for at least a year now and find the service is reliable and efficient. It saves time rather than ringing through a supply list, they do this for you.

We are able to find out information about the supply teachers ie: where they have worked and how they got on.

Invoicing is prompt and staff are approachable and friendly.

Carreghofa C.P – Mrs C Pritchard

New Directions is the first agency I have worked for, therefore I don’t have much experience in working for any other agency.  However, I would not work for anyone else.

I’m always impressed with the service orientation I find when I interact with Yasmin.  She really listens carefully and gets my queries resolved very quickly.  Yasmin always responds to my questions almost immediately and addresses problems very effectively.  Yasmin is really easy to work with and seems to appreciate her clients.

I wholeheartedly recommend New Directions to all colleagues as the ‘full package deal’, a team full of cutting-edge talent, dedication and passion for their clients.

Laura, Administrator, Cardiff