Job Description

Who are we?

We are New Directions, a group of companies that provide UK wide services (including recruitment, training, care provision and other support services) within education, social care, domiciliary care and the pharmaceutical sector, from a network of offices across the UK.

We have recently been recognised for our fantastic business achievements across a number of awards:

• Finalists for Best In-House HR Team and Excellence in HR – CIPD HR Wales Awards 2024
• Winner of Best Employer and Finalists for Best People Services, Best Business Services and Best Sustainability – Cardiff Life Awards 2024
• Winner of Best Technology and overall, Platinum Award Winner (Checks Direct) – Cardiff Life Awards 2024
• Highly commended for Skills Development – IOD Wales Awards 2024
• Finalists for Best Temporary Recruitment Agency, Recruitment Agency of the Year 100+ employees and Most Effective Compliance Operation – Recruiter Awards 2024
• Finalists for Scale-Up of the Year and Team of the Year (Checks Direct) – Fintech Wales Awards 2024

Summary of Role:

Working with Chief Commercial Officer, Commercial Head of Education and Area Managers, you will bring on non-using and identified using schools, to use and increase usage respectively, with the objective to increase the market share of New Directions Education.

Main Duties and Responsibilities:

• Developing new business with Primary, Secondary and SEN Schools following our sales strategy
• Working closely with branches to identify schools to target
• Engaging with allocated schools to build and maintain strong relationships, utilising sales skills
• Arranging sales visits to schools in-person or virtually in order to gain an understanding of their requirements and discuss our recruitment and training services
• Attending conferences, cluster meetings and networking in order to obtain access to a wide audience of schools
• Responsible for compliance with all relevant legislation, and processes, policies, and procedures
• Responsible for taking reasonable care of your own health and safety and ensuring that you take reasonable care not to put other people (including fellow employees and members of the public) at risk by what you do or do not do in the course of your job
• Responsible for safeguarding assets within your control and possession, including but not limited to hardware, software, systems, or information, and to report any suspected breach in security without delay, to the relevant personnel as required
• Responsible for the non-disclosure of any confidential information and/or trade secrets of the Company to third parties and/or the misuse of any confidential information and/or trade secrets of the Company for your own purpose/benefit
• Responsible for establishing, maintaining, and developing excellent working relationships with colleagues within your department and the wider Company
• Responsible for delivering exceptional levels of customer service; both to internal and external customers
• Responsible for communicating with people in a respectful, courteous, and professional manner at all times

Knowledge, skills and experience:

• Excellent market knowledge e.g. funding opportunities, PSL
• Full understanding of the Hub Support function
• Strong knowledge of the AWR regulations
• Full understanding of desk revenue generated as per set budget GP for individual plans
• Excellent time management skills
• Ability to problem solve
• Ability to plan and prioritise workload
• Ability to make effective use of information with sound decision making
• Strong sales background
• Excellent communication skills coupled with the ability to communicate effectively both verbally and in writing
• Competent user of RBD, Swyx and Teams
• Ability to promote services making high quality sales
• High levels of accuracy and record keeping
• Excellent knowledge of the recruitment process 
• Ability to market through social media
• Excellent knowledge of child safeguarding
• Excellent telephone manner
• Maintains quality relations with all users
• Excellent negotiation skills with the ability to maintain margin control

Personal Qualities:

• Enthusiastic and positive approach
• Able to consistently produce accurate and high-quality work
• Able to develop effective working relationships
• Able to effectively solve problems
• Able to maintain the highest levels of confidentiality and data security
• Able to make decisions using available data and information
• Able to work as part of a team
• Able to work independently
• Effective leader
• Self-motivated and self-reliant
• Polite and courteous

What we offer:

Fantastic employee benefits including:

• A flexible working environment, with the opportunity for hybrid working
• Health Cashback scheme
• Life Assurance of 4 x salary
• Pension Scheme
• A generous annual leave entitlement of 28 days holiday plus bank holidays (rising to 30 days holiday after two years’ service)
• A day off for your birthday
• A Giving Back day – to offer your services to the local community
• Electric Vehicle Salary Sacrifice Scheme (subject to qualifying eligibility criteria)
• Cycle to Work Salary Sacrifice Scheme (subject to qualifying eligibility criteria)
• Opportunity to join our 3% interest Christmas savings scheme
• Employee referral scheme; you can earn between £250 and £500 for each successful referral into the business
• Regular social, health and well-being events
• On Site Parking
• On Site Gym

New Directions Holdings Ltd is acting as an Employment Agency in relation to this vacancy.