ICT Technician, Torfaen

  • Location: Torfaen
  • Duration: Ongoing
  • Salary: £14.24 per hour
  • Start date: 25/09/2026
  • Job Type: Temporary
  • Sector: School Support (Ancillary Staff)
  • Posted:

Job Description

New Directions Education are recruiting for an ICT Technician to cover temporary positions
in Secondary schools in South Wales. The roles available are long and short-term temporary,
covering internal staff absences such as sickness or maternity.
The working hours are full-time, Monday-Friday, 8:30am – 4pm, term-time only.
As the first point of contact for the school, all applicants must be professional, with excellent
verbal and written communication skills and good customer service.
As a school ICT technician, you will be responsible for looking after networks and providing
1st line technical support to teachers, support staff, and students, and supporting the IT
Manager with small projects.
A relevant ICT qualification and experience working in a technical role are essential, and
previous experience working within a school environment is highly desirable. Our clients are
seeking proactive and reliable individuals, with excellent communication and the ability to
work well both independently and as part of a team.

Job Specification

An ICT Technician is responsible for system wide technical support to curriculum and administrative PCs, laptops, printers and network installation. They are responsible for supporting the teaching of ICT by preparing relevant materials and working alongside pupils and teachers in the ICT suite, in classrooms and in out of hours learning activities.

As an ICT Technician you’ll be expected to:

  • Provide technical support
  • Resolve basic problems associated with operating systems, networks, software, hardware, printers etc. in the suite and around school
  • Ensure that a supply of consumable items such as printer cartridges and toners are maintained and reordered as required
  • Carry out back-ups of our network server at specific intervals
  • Ensure virus protection is kept up to date
  • Maintain the hardware database with new and updated equipment following school policies for audit requirements
  • Install new software, and document its use on the hardware database
  • Maintain the school domain, adding and deleting staff and pupils as they join or leave the school
  • Manage community gateway and email accounts
  • Undergo any training linked to the development of ICT and disseminate the training to others
  • Provide help and guidance to pupils on an individual or group basis within ICT lessons.

What New Directions Education Ltd offers:

  • A dedicated and expert Account Manager
  • Regular and varied supply work
  • Competitive rates of pay
  • Potential long-term roles
  • Full compliance with the Agency Workers Regulation (AWR)
  • A network of branches across the UK
  • One of the preferred suppliers to all 22 local authorities in Wales under the All Wales Framework Agreement
  • We are the major teaching supply agency for Welsh speaking teachers across Wales
  • Recommend-a-friend scheme
  • Respected reputation across the education and recruitment industry

New Directions Education Ltd is acting as an Employment Business in relation to this vacancy.

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