Cardiff

New Directions have been superb at finding me long term work in two great schools. My Account Manager at New Directions has matched my qualifications to certain roles like 1:1 with a child who communicated via Makaton and my current placement was local to me so that I didn’t need to travel far whilst without a car. They are always available to speak to if and when you need them. Really are a good agency and would recommend them to friends and colleagues.

Rachel, Level 4 Teaching Assistant Cardiff

I first joined New Directions in July of 2014, the year I qualified and left college.

As of September I was on the payroll for work and although it was slow to begin with I started to get work as and when it was available. New Directions would call me and offer me a job for a morning, afternoon, sometimes all day. From January, I was offered work in one school which was meant to be 1 day, that then turned into 2, 3 days and then a week. Which then turned into 2, 3 ,4 weeks. In total I was there up until the beginning if January 2016 and since this New Directions have been able to offer me work relating to my speciality which is SEN.

I have been able to continue gaining experience within 1-1 roles of various natures and have loved every minute of my journey with them. Thank you New Directions.

Siobhan, Special Needs Classroom Assistant, Cardiff

I have had a great 6 months working for New Directions. I have had a long  term placement which was truly amazing and that was all thanks to my amazing Account Manager! I have worked as a teacher assistant for 15 years and have gained valuable experience along the way. Since working for New Directions from 2015, I have been given placements relevant to my experience.

If you were wondering which agency to choose I would say 100% go with New Directions.

There is plenty of work, training and I have never had a problem with pay.

They are a pleasure to deal with particularly my account manager,and I look forward to September.

Alison, Further Education Learning Support Assistant, Cardiff

New Directions have been able to get me work fast and sufficient to my lifestyle. Since working for New Directions they have been very understanding with the family issues that I have going on and have offered me alternatives to work. Since I had lost my job at the end of last year, my key worker for education has been wonderful in finding me permanent work to help with my issues.

Kelly, Additional Learning Needs Support Assistant, Cardiff

Since joining New Directions they have been very helpful. They provide work for me every day that I have been with them and feel they can’t do enough for me.

Jason, Additional Learning Needs Teaching Assistant, Cardiff

For a university student from another country it is not always easy to find a job related to the subject of studies. With the New Directions Education Agency I have had a great opportunity to work with children of all ages in different school environments and so supplement my knowledge with practice. I appreciate the positive approach from all the people in the New Directions ALN team and also the opportunity to ask for a support any time I need it. For me the New Directions Education Agency is an open door and everyone is more than welcome.

Kristyna, Modern Foreign Languages Classroom Assistant, Cardiff

My Account Manager at New Directions has been a great help at finding me a long term placement. Whenever I’ve had a query she’s always been on the boil at answering, whether by phone, email or text. When talking to her on the phone she is always friendly and shows an interest in me as a person.

Janet, Further Education Assisant, Cardiff

I cannot thank my account manager and the Team at New Directions enough for a superb service. Throughout the school terms my account manager has been more than helpful, despite the fact that our planning and needs change last minute and daily. I would have been tearing my hair out had it not been for the professionalism shown by all the New Direction staff I have encountered.

When we come to delivery of service, my account manager and the Team are invaluable, finding me the right member of staff for the right session, matching skills and availability to ensure continuity for our children and parents.

I would like to add that my account manager’s speedy reply to emails and telephone calls plus her ability to sort out every problems that arose, meant that there was someone I could rely on and make contact with immediately. Her wealth of knowledge with regards to staff ‘on her books’ made each panicked phone call reassuring.

I am so grateful on behalf of Flying Start Cardiff I would like to thank my account manager and her team for the excellent service we’ve received and would unreservedly recommend New Directions to anyone.

Caroline, Flying Start Cardiff