Cardiff

I have worked with New Directions Education since September 2016 and I would recommend working with the ALN team. I have been in a long term position, working one to one and I have developed new skills during this placement. I am also offered places on training courses, which is a great opportunity for me.

My account manager is an excellent communicator, enthusiastic and reliable. If there is ever a slight problem, it is always resolved quickly. The rest of the ALN team are always helpful too.

Ieuan, Learning Support Assistant, Merthyr Tydfil

I have worked with New Directions as an LSA since February 2016 and the highlight so far has been gaining experience. I have been able to work in different Schools with different pupils. On this basis, I would recommend New Directions!

My account manager is reliable, polite and friendly whenever I have had to contact her.

Ellie, Learning Support Assistant, Monmouthshire

I have worked with New Directions Education for almost a year. My account manager is brilliant! She has found me two long term placements and is very reliable. Before my long term placements, when I was doing day to day work, she would keep in touch and let me know as soon as work became available. She has been amazing.

The highlight of working with New Directions Education is being able to go to different School settings, meet new people and work with different age groups of pupils.

Shawna, Learning Support Assistant, Level 3, Merthyr Tydfil

I joined New Directions around two months ago and have been very impressed from day one. The initial application and interview process was both easy and suitably thorough for working with children. The relationship I now have with my account manager grows and strengthens everyday. She is incredibly professional and achieves that rare balance of understanding my own needs and encouraging me to develop within my role as an LSA.

Neil, Learning Support Assistant, Barry

My Account Manager has been brilliant finding me work on the days I’m available. The work has also been varied in day-care centres or lunchtime roles as well as normal LSA roles in the classroom. She is always helpful and approachable and I always feel at ease with her.

Annette, Level 2 Teaching Assistant, Cardiff

I get 99% of my work through my Account Manager. He has been a great manager because he is very easy to talk to and I know he’s at the end of the phone if there is ever a problem. I have very regular contact with him because of the amount of work he gives me, he has assigned me to fab schools and goes out of his way to assign me to schools which I have really enjoyed which is much appreciated.

It has been a great experience working with New Directions, a few highlights for me, in particular is the amount of work im getting so I am actually having to turn down work because of family commitments. I have been assigned to some really lovely schools with such supportive and welcoming staff and it is so nice to be asked to return.

I would highly recommend New Directions. I went into supply teaching after a short career break and was very wary after being in my last teaching position for over 10 years. In fact, I got that job while I was working as a supply teacher for them in a school I was assigned to regularly. I enjoyed working for them then so it was a no brainer that I would sign up with them again. They are the only agency I work for and no intention or need to register elsewhere.

Alison, Supply teacher

I have found new directions staff to be extremely helpful at all times and very understanding of my situation since my mother became ill with heart trouble last year. I have great admiration for the job they do and would absolutely reccomend them to anyone looking to do supply work.

Pamela, Supply Teacher

I have been with New Directions Education for two years in October. I have had plenty of work and am lucky enough to be in a long term placement. I have also completed New Directions’ online courses, which have helped further my learning.

Julie, Learning Support Assistant, Caerphilly