Cardiff

New Directions have been great in helping make the move to a new area, as soon as all of my paper work and checks had been completed they had work available for me. They’ve always been helpful and supportive and have even been able to offer training to help in areas where I didn’t have experience.

Sam, Classroom Assistant

As a PhD student with limited time, it was so hard to find a job which matches my busy schedule, but thanks to New Directions it is possible for me to work flexible hours.

Thank you so much for your help!

Roza, Learning Support Assistant

We (Our Lady’s School) first approached New Directions as a result of a “let down” situation by another teaching agency. Our point of contact was James Evans.
We had quite specific requirements, a need to find a suitable long term supply to teacher our year 3/ 4 class. We were looking for an experienced teacher who was able to take on a large class together with the daily responsibilities of managing it. James offered us the opportunity to “try out” a few carefully selected teachers on a weekly basis. He impressed the capability of one young teacher in particular (although we were not that keen on a NQT). He proved himself right! Within the month we had contracted said teacher for a long term position (12 months to be exact).

James, supports our requests for continuity where and when possible and is up to speed with the unique nature of our school and never fails to supply the appropriate level of teacher to suit our needs. On a personal and professional level he is extremely approachable and co-operative. Recently, helping with a football shoot-out to enable our children raise money for CAFOD a charity that provides aid to the less fortunate overseas.

New Directions is now the schools agency of choice.

Veronica – School Secretary, Our Lady’s RC Primary

It has been an absolute pleasure working with Yasmin. There can be a lot of unknowns and inconsistencies while working as a cover teacher. All kinds of problems can arise and it’s comforting to know that someone as organised and professional is working hard to ensure I have up to date information and anything else I need. Not only that, I know that even if I’m called in to teach with minimal time to prepare, Yasmin will have my back. A consumate professional, I look forward to working with her more in the future.

David – Lecturer, Cardiff

Thank you so much to Kate at New Directions for the excellent service she provides to our school on a daily basis.  The staff she provides are always very efficient and courteous and always interact well with students and staff.  One supply who is regularly here even joined our Learning Support Assistants on their recent Christmas party!!  Keep up the good work Kate, as its very appreciated.

Tina – Supply coordinator

New Directions is the first agency I have worked for, therefore I don’t have much experience in working for any other agency.  However, I would not work for anyone else.

I’m always impressed with the service orientation I find when I interact with Yasmin.  She really listens carefully and gets my queries resolved very quickly.  Yasmin always responds to my questions almost immediately and addresses problems very effectively.  Yasmin is really easy to work with and seems to appreciate her clients.

I wholeheartedly recommend New Directions to all colleagues as the ‘full package deal’, a team full of cutting-edge talent, dedication and passion for their clients.

Laura, Administrator, Cardiff

For me New Directions, as a whole and Jen, as an individual, helping me gain work has been a very pleasant experience. I haven’t really been fond of some agencies due to not being treated fairly, but Jen has been supportive and provided me with information needed to assist me to work, but most importantly she has been very easy to talk to and for me, this is the most important and crucial part of any communication with someone, to feel respected and appreciated for the positive atmosphere and rapport she has provided me with, So thank you Jen!

Mymuna, Teaching Assistant

Mymuna, Teaching Assistant

I would just like to say that we have used New Directions a lot in the past year to cover TA posts and have always had excellent service.

The needs of our particular school have always been considered and great effort has been placed on trying to match the person to the setting.

Sarah Morgan, Headteacher

Birchgrove, Headteacher