Cardiff

We have used New Directions for over five years and have very frequent contact with James who provides excellent service and reliability. We also have contact in person as well which is appreciated. Our highlight of working with New Directions is their friendly and reliable service where excellent communication and service is received at all times. I would recommended New Directions to other schools.

Imogen Baker, Headteacher, Blaengwawr Primary

I have worked for New Directions on and off since 2013 and I’m constantly busy with work.

My Account Manager Gemma is a very friendly consultant, going out of her way to help you. She’s very approachable and every time I speak to her she gives me information about the school and has a conversation with me about expectations.

I also think that New Directions Holiday Pay is a great idea as it’s a great savings plan.

Charlotte, Primary Teacher, Caerphilly

Gemma, my Account Manager is professional and always asks how my day has been, if I don’t enjoy a day in a school she will listen to my concerns and will not put me back somewhere I’m not happy. She is always available when I try to contact her and is always friendly and helpful.

I would recommend New Directions.

Annie, Primary Teacher, Caerphilly

I have worked with New Directions for 3-5 years they are very efficient and friendly. Always try to supply me with the teacher(s) requested. I would recommend them.

Michele Deal, School Support Officer, St Julian`s Primary Newport

I have been wroking for New Directions since September 2014. The company has been very supportive of me as an NQT, understanding any worries I have had, giving me as much pre-booked work as possible and making sure I stay in my preferred age phase. I have had a good amount of work, and would have been able to have had more if I had been available every day.

My account manager Gemma is lovely. She is always cheerful, easy to talk to and responds when I contact her. She takes note of feedback I give and tries to place me in places I like as well as passing on feedback to me from school which has really boosted my confidence. I couldn’t have asked for a better person to help me through the NQT year.

Would I recommend New Directions? Yes!

Beccy, Primary Teacher, Torfaen

New Directions are always at the end of the telephone – day or night if I need staff supply. Their communication is excellent, always following up a request with the candidates name and details.
My highlight of working with New Directions is their reliability and communication. We always feel that we have a personal service from them and would recommend them to other schools. James is always reliable and offers a very personal service. He was particularly helpful to my new secretary when she started.

Emma Coates, Headteacher, Llanhari Primary School

I have worked with New Directions for 5+ years, everyone has helped me extremely well over this period, always assisting my early mornings when I have been left stuck with sickness absences etc. The highlight of working with New Directions – It is a pleasure to deal with the Cardiff ladies – never made to feel like I am hassling them and they also do not hassle me on telephone which is a big thing in schools – we don’t have the time to speak to every agency. I would highly recommend New Directions,

Keep up the good work ladies/gents – and thank you!

Elaine Gillanders, School Support Officer Level 3, Crindau Primary School

New Directions were always very helpful, no matter who I spoke to. If I was unable to contact the person needed, then the operator would always leave a message and they would get back to me as soon as possible. I was regularly contacted by them in terms of work and if I was in a long term supply post, they would ‘check in’
regularly to ensure that everything was going well, and if any future supply openings became available.

New Directions would alway place me in schools for periods of time, usually longer than a few days. Through New Directions, I was able to be placed in a school for several months. When this came to an end, they quickly found further posts for me to fill for set periods of time.

Would recommend New Directions? : Yes

Apart from the very first month of supply (which is to be expected) New Directions always offered work for me and on a regular basis. I very rarely had no work and if I did it would be only for one or two days. I would highly recommend them to anyone looking to work on a supply basis, and that they are always so helpful and keep you in mind, ensuring that you have as much work as is possible. I am very grateful for the support that I have had from New Directions and from Mari Lewis, who was my regular point of contact.

Robert, Primary Teacher, Newport