Swansea

Account Manager Kirsty is always polite & friendly. Keeps in contact regularly & communicates brilliantly. Understanding in circumstances when it comes to my children too. A pleasure to speak with & work with.

Tammy, TA, Swansea

Kirsty was a great and professional account manager, she never failed in finding work for me and was always reliable and understanding of my changing job requirements. At times I would have long-term supply and she would always be helpful during this time, and when I went back to university, Kirsty helped me with working around my timetable. Kirsty was available when I needed to contact her, and I always felt able to ask her any questions or queries when it came to working.

Having the opportunity to work within different schools and areas has been my highlight, this really helped me in getting my name out there for potential future jobs.

Catrin, Teacher, Swansea

Kirsty contacts me regularly with work and understands what type of work I require.  She also finds me a suitable setting, she understands that if there’s a school I can’t get to she’ll offer me something else and if I feel a certain booking is not for me she’ll find me alternative bookings.  Finally, I find Kirsty very approachable, understanding and communicates well with me.

My highlights of working with New Directions have been the various settings I’ve been in including flying start, foundation phase, key stage 1 and key stage 2. Also working with children with ALN, in both primary and secondary.

Lucy, TA, Swansea

Kirsty is very kind and helpful she is a great person to work with. It has been a very good experience working with New Directions, especially because of its flexible working and access to free training.

Manal, TA, Swansea

Kirsty was always cheerful, professional and encouraging.  She’s contacted me regularly, offering suitable placements, showing consideration of my preferences with regards to travelling distance, frequency of work etc.  She was also very understanding when I had a problem in one particular class, and dealt with it discreetly and effectively.  Her bookings were always reliable, stating the class I would be in so that I was able to prepare.  Kirsty was a pleasure to deal with, always willing to listen and she made my introduction to supply teaching as smooth and comfortable as possible.

Betsan, Teacher, Carmarthenshire

My relationship with Kirsty has honestly been quite amazing… you see this is my first ever job and Kirsty has always been there to answer my calls and answer any questions that I may have. If I’ve been stuck in the past and really needed some advise or help she has been there, she has been my rock of support and I honestly don’t know what I would have done without her. I honestly enjoy speaking to her on the phone and have a laugh with her when we do speak, which is really lovely and you need that when working with a company like New Directions, you need to feel like you are part of the team or part of the family and Kirsty has done everything for me and helped me so much more than I could ever have asked of her. She’s amazing!

To be honest, the biggest highlight is working with such amazing, bright funny and witty children. It is so surprising how much these children can have an impact on your life and they make each day so much brighter with their smiles! I love being able to be a part of their lives and helping them to move forward in their journey toward the future… the only bad thing is that I am running out of walls from all the drawings they have made me!

Steffan, TA, Swansea

It’s been great working with Kirsty. She’s always a friendly and supportive voice. I’ve learned a lot from working in the schools. I feel lucky to have gone to an excellent first aid training day at New Directions, everyone there has been really supportive, and I really appreciate that.

Toby, TA, Swansea

I have been registered with New Directions for over a year and have been more than impressed with them as an agency.

Their communication with me and the school with which I am placed is excellent. Kirsty in particular has shown genuine interest and concern that I am happy, both in the role and the school itself.

I have worked for other agencies in the past and from experience, I would suggest that New Directions are one of the better ones and would therefore recommend this agency.

Marie, TA, Swansea