Swansea

Kirsty is a great Account Manager who is always able to get work that suits me. She was in contact regularly and communicates well via phone, email or texts when needed.

She was always able to help with problems or questions and was very reliable.

Highlight of working with New Directions Education

Being offered flexible work whenever I needed it. Thank you!

Eluned, Teacher, Swansea

The last two years have been very difficult for personal reasons. I was anxious and concerned about coming back to work after being off for so long. Kirsty made this transition easy, I explained what had been going on and she was so supportive, and anything she could do to help she did. When I needed time off she arranged that with the school (I was on a long-term contract) so it was one less thing for me to stress about.

Kirsty is a fantastic account manager and I can’t recommend her enough!

Rhiannon, Teaching Assistant, Swansea

Kirsty is always professional and approachable whilst organising supply work for me. I am more than happy to ask Kirsty any questions or queries that I have and am happy to discuss any professional worries or concerns. Kirsty always listens to my experiences and opinion about schools and I felt like she always tries to offer me the best-suited supply work. Kirsty understands my need for flexible and alternating working days and availability and I never felt this was an issue or held against me. Diolch Kirsty!

Highlight of working with New Directions Education:

How understandable they are of my ever-changing availability. All staff members I’ve ever dealt with have been polite and always helpful!

Sophie, Teacher, Swansea

Kirsty is fantastic. She is very helpful and a great person to work with. New Directions Education is very professional. It was easy to get set up and start work. I would recommend New Directions Education.

Siwan, LSA, Swansea

After completing my PGCE this year I was ready to gain some teaching experience before beginning my career in September. Kirsty ensured that I was ready and comfortable in my roles. She was also super flexible when finding me both teaching and TA roles in local Welsh primaries. I’m so happy I was given the opportunity to gain some experience over the past few weeks and I feel it has given me confidence for the new academic year.

The highlight of working with New Directions: Gaining experience, confidence, and extra income ahead of the summer and new academic year.

Menna, Teacher, Neath

I was very fortunate to have excellent communication with my point of contact, Kirsty. Every time a problem arose each issue was always resolved very quickly and I was notified straight away. I was consistently offered work throughout West Wales.

The highlight for me was being offered a 3-month placement in the same school. I felt so welcome there and the staff and children were all wonderful to work with. I feel very grateful to have been given that opportunity by New Directions Education.

New Directions Education is by miles the best agency I have worked for when it comes to consistent work and long-term placements.

Ifan, Teaching Assistant, Carmarthenshire

Elizabeth has been my account manager since I started working for New Directions Education just over 2 years ago. She is always helpful and friendly, and helps me navigate any difficulties that may arise. She keeps me updated with courses I may be interested in to further my professional development and is always on hand for advice or a friendly chat. She has found me an abundance of work in schools in my preferred area and in doing so has helped me build great relationships with staff and pupils alike.

Alexandra, Teacher, Swansea

From the moment I made my first enquiry to New Directions, I’ve had nothing but a positive experience. Kirsty sees me as a person and not a number. The time put into my development and training is greatly appreciated. I have completed many courses through this company and there are always courses available to take.  A very professional Education agency who want the best for their candidates as well as clients.

Highlight was being offered a primary school placement for 8 weeks within 2 weeks of enrolling – this contract was extended and is still ongoing. The communication between New Directions and the school is excellent.

Rachel, Learning Support Assistant, Carmarthenshire