Swansea

I have a good relationship with my contact at New Directions Education. Kirsty is honest, open, clear and approachable.  I have worked with her in Welsh-medium schools for several months now. I enjoy working with her because I always have excellent communication about the bookings, she answers any queries very swiftly and I am able to easily talk to her and give feedback.

The highlight for me of working with New Directions Education is good communication from them and honesty.

Cathy, WLM Teacher, Swansea

Kirsty has placed me in roles that are well suited to my skills and all my expectations have been met, in terms of regularity of work and the possibility of long-term placements. Kirsty’s style of communication is consistently positive and she responds to queries with a can-do attitude. Having Kirsty as my account manager has ensured that I have full confidence in New Directions Education providing me with consistent bookings, while demonstrating high-quality professionalism. I would not hesitate to recommend New Directions Education and Kirsty Macklin to anyone for all their education supply work needs. Thanks for your hard work Kirsty!

Owain, WLM Teacher, Carmarthenshire

Michelle Phillips is my point of contact at New Directions Education in Swansea. We have a very positive relationship and Michelle has always been very straightforward to work with. She has consistently found both short and long term work for me and with her as an intermediary, I have developed strong relationships with many schools in the Swansea area. Michelle is very friendly, courteous and always professional as well as having a good sense of humour.

Tom, Teacher, Swansea

I have been lucky to have a good relationship with my account manager, Kirsty Macklin, over the 3/4  years I have been with New Directions Education. She is always friendly, helpful and willing to listen and if I have had any issues in a school or classroom she has worked quickly and efficiently to solve them. I have had a constant stream of offers of work and have been able to refuse or accept placements, with no judgement. Her bookings have been reliable and she phones quickly if any changes occur. She has been a pleasure to deal with, always cheerful and efficient.

Betsan, Teacher, Carmarthenshire

Kirsty has been my account manager since the beginning of my time with New Directions Education. Kirsty always has plenty of time to talk to me and listen to any concerns I may have. She always tries her best to find me the best possible work placement and has succeeded in doing so for years. Kirsty is easily approachable, kind to talk to and very reliable whether it comes to finding work or just getting back to you with information.

Kirsty is one of the main reasons why I have felt so comfortable staying with New Directions for so many years.

Rebecca, Learning Support Assistant, Carmarthenshire

I have worked with several different supply agencies over the past few years and New Directions Education have been the most consistent with work and opportunities.

I am grateful for how supportive New Directions, Kirsty in particular has been in regards to my mental health. I have suffered with anxiety which affected my availability to work as a teacher. Kirsty managed to give me work as a TA until I was ready to return to a teacher role and I didn’t feel pressured to return or made to feel guilty, something I have experienced with other supply agencies.

New Directions are professional, easy to contact and communicate with.

My highlight of working with New Directions would have to be having my own class in Ysgol Rhys Prichard and being able to develop key skills as an NQT. I had the privilege to make the class my own, take the students on an educational visit, write reports, hold a parents evening and feel like a valid staff member. I am grateful for New Directions for introducing me to Rhys Prichard and allowing me to grow in confidence and as a primary school teacher.

Mererid, Teacher, Carmarthenshire

Kirsty has been a great manager ever since I started working with New Directions Education. She answers any queries I’ve had very quickly, and she’s always been willing to help me and ensure I had work which was great. I feel as though I can always contact Kirsty if there are any problems and she will get them sorted for me. She’s been a great support.

I have found a school that I love to work in and Kirsty always, if possible, books me in with them.

Lucy, Teacher, Swansea

My relationship with Kirsty has been a positive one. Her professionalism and dedication has always been evident in recommending me for work.

I have worked for New Directions Education since 2008 and have always been pleased with the work that they have supplied me with over the years. I have appreciated that New Directions have recognised my particular skills as a Welsh first language speaker and have placed me in appropriate settings.

Gareth, Teacher, Swansea