Swansea

Working for Kelly at New Directions has been a fantastic experience as she has given me opportunities which have helped enhanced my career working with children!

Sammy-Lee, Teaching Assistant, Swansea

I have always found New Directions as a whole, and in particular, my Account Manager Kelly, to be very easy to work for.

The team are efficient and helpful with queries and have good relationships with the schools I have worked in.

I have been fortunate to be placed in both long-term and short term or daily positions, and regular work has always been available in my local area.

The New Directions portal is also very easy to use.

Eleanor, Teaching Assistant, Swansea

I would just like to thank Kelly Evans for an amazing first year with New Directions. Kelly has made me feel welcome and has been there throughout my time. Kelly has also been on the other end of the phone whenever I have needed her. I would like to thank her for introducing me to the staff at my school and look forward to the coming school year.

Rebecca, LSA, Swansea

I have been working with New Directions since 2018 and Kelly has been there to guide me through since day one. She is always very welcoming and helpful. She will always endeavour to solve any queries you may have and when she says she will get back to you always makes a point of doing so. She let’s you know when any new openings, courses or open days are coming up well in advance so you have time to plan. She always manages to be friendly and professional.

Helen, Teaching Assistant, Swansea

I have been working for the New Directions team in Swansea for the past year and have found them all to be extremely professional and helpful. My main contact has been with Kelly who has always done her utmost to find me appropriate work placements in schools. She is very sympathetic to any any issues that arise and has a lovely telephone manner, taking the time to listen before responding.
I have recommended New Directions to several people as an Agency to work for as they are reliable and make a great effort to find work for their clients.

Alison, Teacher/Teaching Assistant, Swansea

Fran has been fantastic during my time at New Directions by keeping me updated with my placements and assisting with my bookings.

Just to add that Fran has shown professionalism and has knowledge within the Education sector along with her politeness and enthusiastic phone manner. She makes it a pleasure to contact the Swansea branch.

I would definitely recommend New Directions to anybody looking to pursue a career within the Education sector.

Stuart, LSA, Swansea

I’ve been working with New Directions for five months now, having changed over from another supply agency. The registration process was straight forward; I had an initial phone call with Owen to gather some more information and set my worries at bay, followed by an application form, references and a face-to-face interview. The interview was very relaxed, yet professional. 

Once registered, I got work pretty quickly. New Directions got me out to several different schools and Owen, my Account Manager, was very efficient in checking in and forming an idea of the schools which worked best for me and vice-versa. 

I was shortly put onto the Guaranteed Pay Scheme which is working great for me. I feel that New Directions has changed my perception of supply agencies immensely and I am confident that I will get work and be paid at a competitive rate. 

I deal mostly with Owen, who has been fantastic and a real credit to the agency. He always has time to discuss your concerns, arrange placements in advance and has a really personal approach to his work. I’m enjoying working for New Directions. 

Jo – Secondary Teacher – Swansea

Returning to New Directions Education following a period of contracted employment was a process that was made to seem effortless by my new account manager, Stuart Williams. Having dealt with New Directions before, I knew that it would be the best place for me to make the return to supply work. Stuart has placed me in roles that are ideally suited to my skills and all my expectations have been met, in terms of regularity of work and possibility of long-term placements. Stuart’s style of communication is consistently positive and he responds to queries with a can-do attitude. Having Stuart as my account manager has ensured that I have full confidence in New Directions providing me with consistent bookings, while demonstrating high-quality professionalism. I would not hesitate to recommend New Directions and Stuart Williams to anyone for all their education supply work needs.

Joanna, Learning Support Assistant