Swansea

The agency has been a great support throughout my first 2 years of qualifying as a teacher, I have gained confidence and have experienced the best teaching practices I could possibly imagine through the help of new directions, I am so happy that I decided to join your agency through recommendations and I stuck with you and only your agency for the 2 years until I found myself a permanent position.

I will be forever grateful that I had the experience of working alongside my account manager as she is very professional and her work ethic is phenomenal. My account manager was always there as a helping hand and I felt completely at ease to reach out to her if I ever needed any support.

I am very grateful to you as an agency for all the work you have provided, and also this new experience of a permanent position.

Thank you

Ffion, Welsh Medium Primary Teacher, Carmarthenshire

I have found my Account Manager. to be extremely helpful. When I have found it necessary to contact the office, she has dealt with the queries I have had efficiently. I am pleased with the service I have received from my Account Manager at New Directions.

Jacqui Teaching Assistant Llanelli

When I first began working at New Directions I was very nervous and apprehensive, however those feelings soon disappeared when I met my Account Manager, She made me feel very at ease.
My Account Manager is so very efficient when it comes to organising my bookings and choosing the best placement that is suited to me. She’s very understanding with regards to what I can and cannot do and is also very supportive of my aspirations for the future.
She has made my time at the agency an absolute breeze and wouldn’t want to be looked after by anyone else 🙂
Thanks you!

Samantha Teaching Assistant Neath

I have been working with New Directions and my Account Manager for over 3 years now. I have always found her easily accessible and approachable. She has always tried her best to accommodate my requirements and commitments towards my young family. Over all it has been a pleasure to work with New Directions.

Rehanna Teaching Assistant Llanelli

I would like to take this opportunity to thank my Account Manager, I’ve only been with New Directions for a short period and have been lucky enough to be offered numerous placements! My Account Manager communicates effectively with both my self and with the settings and ensures everything runs smoothly!
I consider myself very lucky to have her as my account manager!

Thank you.

Laura Level 3 Teaching Assistant Swansea

I’ve worked for New Directions for just over a year and am thoroughly satisfied with my job. At first, I was worried that working for an agency might not provide me with enough work but fortunately  this has not been the case. My Account Manager has been fantastic and found me work to accommodate my changing circumstances. As an Account Manager, she is approachable whilst professional and thorough in her work. Furthermore, she listened to employee’s requests and was proactive in ensuring specific training was available to us.
I feel privileged to have such a lovely Account Manager and I am grateful for the opportunities that working for New Directions has given me.

Rebecca Swansea Teaching Assistant

I would like to say that my experience with my Account Manager in New Directions has been extremely helpful, she has managed to find me work which suits my experience. I have had a positive experience communication with her throughout the last two years and enjoy working for the company.

Harriet Tutor Swansea

As one of the team that my Account Manager is coordinator for I would like to say that I have always found her extremely professional and efficient whilst also being very friendly and patient, especially with any whims or problems that cause me to turn down some jobs.

She is also excellent at keeping me informed about any important news such as training days or changes in legislation that I need to know about and goes to the trouble of getting in touch a few times about them which is handy when you forget to follow up on the information.

I have found my Account Manager to be an excellent coordinator who does everything she can to help me do my job to the best of my abilities.

Robert Teaching Assistant Swansea