Wrexham

My experience of New Directions and my Account Manager has been a positive one. She is friendly and polite and sends information regarding placements through as soon as I am off the phone. Recently I have had regular work through her and am happy that she is working to introduce me to a number of schools and to secure me placements where possible.

Michelle Williams

Everyone is really helpful, organised and you genuinely feel like the staff at New Directions care about the people working for them as well as what the schools want. I’ve had work almost every day and the online systems are really easy to use. Talking to other people in staff rooms everyone speaks well of New Directions which is definitely in contrast to some of the experiences others have had at different agencies. The interview process was easy as I didn’t have to travel very far and it was reassuring that so much care was taken with compliance issues.

Special thanks to you my account manager you’re fab at your job and have been really supportive right from day one.

Jenny Roberts Testimonial

I’ve never worked for New Directions before, but when I moved to Wales from Yorkshire, there was no question who I would turn to when looking for work. They’ve been great!

All of my dealings with New Directions have been through my account manager, she has been fantastic with assisting me to update my DBS. Also with my placement in Schools, the schools I have been sent to have been selected well and I’ve really enjoyed working with a variety of people.

The best thing about working for New Directions is the flexibility.

Suzzanne Wheeler

As a college we have been dealing with New Directions and recruitment consultant since September 2015.  She has been extremely helpful and efficient and has ensured that we get the most suitable agency staff and in a timely manner. This has been invaluable.

My account manager has made sure that our needs are met and if changes have been necessary she has been flexible and accommodating.

Communication with my account manager has been excellent and we do appreciate her professionalism

Hazel Wilson – Business Manager NPTC Newtown College

Your service has been excellent thank you. Interview was thorough and efficient and chasing up references was proactive.
The agency always have somebody available to talk to and there is a good supply of work so far. Thanks!

Kirsy Ashton

When I attended my interview I was made to feel very welcome by my account manager and the other staff I came in to contact with.

I was given all the information I would need about joining New Directions, the process was explained clearly and my questions answered well.

I was contacted by phone by Sarah on a regular basis to update me on my application and when a position became available she went through the details of the role and once again answered my questions.

Since starting the position I have received emails and text messages about courses and work opportunities. I have also been visited by my account manager at school.

Amanda Liddiard

I am very happy with the support you have given me with arranging for supply cover for Teaching Assistants this year, often at short notice. The candidates you have provided have been of a good calibre who are reliable, have fitted in well and provided the appropriate support to the College during their time with us. This was also demonstrated in the feedback you asked me to provide on each candidate. It was also positive to hear that candidates also enjoyed their experience of working at the College.

I also find you to be helpful and timely in your responses to me.

Louise Scothorn – Shrewsbury sixth form college – Business Manager

I have been working for quite some time now and I must say that Sarah has been fantastic in supporting me getting into work, there when I’ve needed help or when I’ve needed to discuss anything.

I have been given the opportunity to work in several schools and am always given enough time to reach destinations when calls come through.

It is a pleasure working for New directions, the team are able to take any calls if Sarah hasn’t been available and solve any queries or problems that I have had.

My account manager is regularly in contact making sure things are ok with the school I am at or anything else to do with work.

Tracy Cooke