Candidate Testimonials

I have been working with New Directions since 2018 and Kelly has been there to guide me through since day one. She is always very welcoming and helpful. She will always endeavour to solve any queries you may have and when she says she will get back to you always makes a point of doing so. She let’s you know when any new openings, courses or open days are coming up well in advance so you have time to plan. She always manages to be friendly and professional.

Helen, Teaching Assistant, Swansea

I have been working for the New Directions team in Swansea for the past year and have found them all to be extremely professional and helpful. My main contact has been with Kelly who has always done her utmost to find me appropriate work placements in schools. She is very sympathetic to any any issues that arise and has a lovely telephone manner, taking the time to listen before responding.
I have recommended New Directions to several people as an Agency to work for as they are reliable and make a great effort to find work for their clients.

Alison, Teacher/Teaching Assistant, Swansea

I have been working as a Supply Teacher with New Directions for the last 3 months and the support has been great. From considering my placement choices to suit my personal needs to providing professional support, Tom has been very understanding and accommodating.

Personal circumstances have been considered every time a placement is offered and Tom has been in constant contact.

Prarthana, NQT, Cardiff

Becky has been extremely professional, positive and easy to contact. She has been extremely helpful in finding a constant stream of work for me at some lovely colleges and schools. I have been pleased with the level of experience provided.

I am so pleased I have used New Directions over other agencies out there because New Directions offer an excellent personal service. I have always had work off them and trust that they will always get me it. They are efficient and friendly. Highly recommendable.

Eunice, Instructor, Cardiff

I work with Dan at New Directions.  We have built up a very good working relationship over the years. We are very honest with each other and say things as they are. Dan has organised a number of long term posts for me, including my current one at a secondary school in the Vale of Glamorgan.  He has been a consistent voice at New Directions, whereas at other agencies you hardly know who it is you are talking to. I value the relationship we have built up which basically relies on trust!

Chris, Secondary Teacher, Vale of Glamorgan

Chloe is a very friendly point of contact who has contacted me immediately if a relevant position arose and was able to provide me with as much information as possible. She has accommodated my needs e.g arranged specific dates for interviews and always responds effectively to enquiries. I always feel at ease on the phone with her. Lots of information has been provided to me including training brochure and updates of relevant courses available. Staff are always friendly upon arrival and consistent with their form of contact via phone call and emails.

Lauren, Primary Teacher, Rhondda Cynon Taf

Chloe is an excellent Account Manager. I have always found her to be very professional, friendly and approachable.

Deborah, Primary Teacher, Rhondda Cynon Taf

Chloe always updates me on new developments, requirements etc. She is always clear and thorough in passing on any information I need. I know that I can rely on her whenever I have a problem and that I can contact her at any time. When there was an issue with my DBS certificate, Chloe and Faith helped me to sort it out with as little fuss as possible.

John, Primary Teacher, Rhondda Cynon Taf