Candidate Testimonials

New Directions is a great company to work for, and my account manager is ideal. She is always friendly and professional and understands exactly the time I can offer and the schools I prefer. She always answers the phone or phones back and she is always cheerful. She has also built a good relationship with the schools, which makes going in on supply much easier. Thanks. Janet.

Denbighshire Teaching Assistant

When I attended my interview I was made to feel very welcome by my account manager and the other staff I came in contact with. I was given all the information I would need about joining New Directions, the process was explained clearly and my questions answered well.

I was contacted by phone on a regular basis to update me on my application and when a position became available she went through the details of the role and once again answered my questions.
Since starting the position I have received emails and text messages about courses and work opportunities. I have also been visited by my account manager at school.
I have now secured a full time position at the school

Amanda

Denbighshire Teaching Assistant

Just a message to inform you that I have been very happy with the way I have been treated by yourself and New Directions. I feel I have had plenty of support and guidance from the time I have started with the Company. Everyone is very friendly and approachable whenever I have spoken to them on the phone and I look forward to working with you in the new term.

Denbighshire Teaching Assistant

I joined New Directions after a school placement recommended them to me.  They have given me a great opportunity to expand on my experience as an NQT and develop my skills in order gain a permanent role from September.  I cannot thank you enough for all you help and I doubt I would have secured the permanent role without the help of my account manager and the team.

Hayley, Primary Teacher

I would like to thank the team at New Directions Liverpool office for all their support they have provided since me starting with them back in May 2015.  They found me a long term placement within a few weeks of starting and I have been at the same school since then.  They girls are very friendly and often call to ask how I am getting on at school.  Would I recommend New Directions Education?  Yes definitely.

Chris, Teaching Assistant

New Directions are a brilliant agency to work for. Their staff have given me numerous opportunities to widen my experiences within the childcare sector. They are always polite and respectful when contacting me.  I have now done lots of work all over Cardiff and gained great hands-on experience within special needs schools and I’ve also carried out various 1:1 work- all thanks to New Directions.

When allocating me work, New Directions kept me as local as possible which was very helpful because I didn’t have a car when I first started with the company, My Account manager always gives me feedback that she’s received from schools that I’ve worked in and this has been a lovely confidence boost. It has helped to make me feel a valued member of the team.

I would definitely recommend this agency and would always speak highly of it to my friends. New Directions has helped me to improve my CV through all the work they have provided me with which will then benefit my future job prospects and hopefully help me find permanent work.

Many thanks to the all New Directions team and my account manager – very much appreciated.

Emma, Level 3 Teaching Assistant, Cardiff

I have found my Account Manager. to be extremely helpful. When I have found it necessary to contact the office, she has dealt with the queries I have had efficiently. I am pleased with the service I have received from my Account Manager at New Directions.

Jacqui Teaching Assistant Llanelli

When I first began working at New Directions I was very nervous and apprehensive, however those feelings soon disappeared when I met my Account Manager, She made me feel very at ease.
My Account Manager is so very efficient when it comes to organising my bookings and choosing the best placement that is suited to me. She’s very understanding with regards to what I can and cannot do and is also very supportive of my aspirations for the future.
She has made my time at the agency an absolute breeze and wouldn’t want to be looked after by anyone else 🙂
Thanks you!

Samantha Teaching Assistant Neath